We travelled from Ninh Binh to Sapa. It was a excellent drive. The driver was very good and drove safely. He stopped every 2 hours. We arrived 1.5 hours earlier. The bus was very comfortable. Massage chair. Blanket, wifi, power. Worth the money.

In the afternoon, I got a bus ticket that ran very well. In the afternoon, when I booked tickets A1 and B1, the staff put me near the back of the bus even though I arrived very early. This part of the bus doesn't have curtains and I'm in the sun so I called the operator so I could change seats. When I arrived in Hanoi, I switched to another car from this company and enjoyed it very much. The car was newer, comfortable and clean. Driver and staff are also enthusiastic.