Good customer care page. Pick up at the right place and return at the right place. 10 points 🩷

First of all, the bus runs very punctually, both the driver and the ticket sales staff are enthusiastic, etc. I see a lot of people saying that Thanh Lich's service is bad because it doesn't have drinking water and stops to load and deliver goods along the way. a lot, but personally, I think that with the price of 200k for an air-conditioned sleeper car, you shouldn't ask for more, and stopping along the way to load and deliver goods is a revenue problem for the bus company that I personally think I don't mind that, but people who suffer from seasickness will be extremely uncomfortable 😁. In the end, the last sentence is that I am very satisfied with Thanh Lich bus company - the service does not pamper people with seasickness. Where are you 😆

To be honest, I was little bit scared after seeing mixed reviews here but it turned our pretty good. We went from Nha Trang to Hoi An, bus was there 20-30min earlier but staff informed us about it 30 minutes before it. The staff inside with the driver were really nice, they helped us with our bags and gave us free water and small snack. The cabin was clean with blanket and alright in space even for me (184 cm). Driving was okay without too much honking but dont expect any luxury sleep cause the road is bumpy and there are a lot of turns. There were quick 3-4 toilet stops and bus got in Hoi An around the promised time. I dont know if we got lucky and other people super unlucky or they expect something impossible but i would go again with them. 10/10

. Attentive service from start to finish: The shuttle bus picked up passengers on time, even earlier than expected, making me feel secure about not being late. This professionalism and punctuality is a big plus in my eyes, especially for long-distance trips that require careful preparation. 2. Impressive transfer station: The bus company's transfer station is a highlight that cannot be ignored. The space is extremely modern, clean and carefully cared for - worthy of the word "luxury". In addition to the spacious waiting area, the bus company also serves a free buffet of cakes and drinks for passengers while waiting to board the bus - a small detail but showing concern for the customer experience.

It can be a bumpy ride to Dalat (due to many road works going on) but nevertheless the trip is safe and we had no issues

The bus company is new so not many people know about it. If you need to go from Da Lat to Phan Thiet, you can refer to it. Everyone at the bus company is very nice, always smiling and talking, always asking about customers. I have experienced many routes and many bus companies, but the guys at the bus company gave me a very wow feeling. Especially on the way from Da Lat to Phan Thiet, the bus company stopped at a station with a very, very wow view. The road is being rebuilt so it's a bit scary and bumpy, but the driver is extremely strong, he doesn't drive around. The picture below is the guy giving out candy to everyone. It's very cool. If you have anything, please support the bus company.

It's been more than 7 years since I last took Futa. The new Kim Long 34-seat fleet is better, not as stuffy as the Futa 34-seat bus in 2018. The bus runs smoothly, I slept all the way to my destination. No need to print a ticket. Just give the QR code to the attendant to scan and get on the bus. The bus runs on time. The transfer in HCM is quite convenient (luckily there is a transfer point right in front of my house in HCM). There is a slight minus point that the slippers for passengers to change into when getting off the bus are quite dirty, the bus company should clean it to look better.