I chose HK Bus again after booking a bus to Sapa. The drivers were very friendly. The bus company supported a transfer when I suddenly requested. My friend forgot my things on the bus after being dropped off at the airport, I quickly called the driver and surprisingly the driver did not blame me and was willing to wait for me to get my things back. The driver's interface was quite confusing but extremely friendly. Thank you HK BUSLINES for making my trip more wonderful. I would like to thank the driver and the bus company. I will still choose HK BUSLINES for future trips.

I booked a car with 3 rows of beds, but it seemed like there weren't enough passengers, so the bus company transferred it to me in a cabin, which is more comfortable and spacious. Like so much. The car runs fast, the room is spacious, with good air conditioning. The 4-hour trip from Sapa to Vietnam has a very beautiful view on the highway.

Very comfortable sleeper bus. This was my first time on one of these busses it was great! When reserving a seat it appears that two are together on the right side and one single on the left. In reality, there are 3 evenly spaced rows. You're not sleeping right next to someone.

I was a bit hesitant booking the sleeper bus because I have heard many horror stories about them, however the ride was very pleasant. We bought the double bed and even though I am 195cm high, the journey was comfortable and I was able to sleep most of the time (although I couldn’t fully stretch my legs. I would need another 20-30cm for that). The bed was wide and the two of us could fit there quite nicely. There were two stops along the way to Sapa (cca every 2 hours) for bathroom and snacks. The bed was clean and the bus driver honked only occasionally. I really recommend this bus. And if you are taller like me, I recommend paying extra for the better bed.

The car is beautiful, clean, and the equipment on the car is almost new. The driver drives safely and has a gentle attitude 😇 The bus is a bed but is also suitable for tourists because there is a very cute English-Vietnamese tour guide, Anh Phuc, on board. In addition to providing information about Hanoi, Sapa is also very humorous and witty, picking guests up and packing thoughtfully. The above things have made my experience of traveling to Sapa more meaningful that I did not have this feeling when traveling through other bus companies before. Thanks Green Travel

Definately this bus company is the best! I highly recommend! If I knew it earlier I would been used only this company. Worth the price! They provide a bottler of water, be seated in the reserved seat position(because some company cannot, regardless you booked for a seat), some staff can speak Eng, clear announcement in Eng for about rest area like how long, how many times, what time on and on. So specious seat!you can actually book one seat for 2ppl. My partner and I stayed at one seat regardless we booked 2 seat separately.

I had a very comfortable and safe journey. This bus supports foreigners very enthusiastically. Me and my friend were very happy for the staff's help. Vietnamese people are very friendly, very nice.