My first impression is that the bus company is professional. I went from Hue to Hanoi. The bus cabin is clean, the blankets are fragrant, and the toilet is also clean. The bus runs smoothly, and every time it stops at a station, they spray the cabins to reduce the smell. There is a place to charge your phone and headphones. However, when the bus reached Ninh Binh, the bus staff asked me to move to the lower floor for someone else to lie down. I was fine with it, no problem. The bus staff also forgot to wake me up when I returned to Hanoi, because they thought there was no one else on the bus :)) Overall experience is okay, more expensive but quite clean and comfortable, mostly Western guests, few Vietnamese guests

The staff is very polite from the driver, transfer driver, to the luggage handler. They all gently serve passengers with all their might. Really enjoyed this ride

I arrived in Hanoi at 1:30 am. I was nervous about being alone in a strange city in the middle of the night. But the driver was very enthusiastic in helping me contact a taxi and carefully instructed the taxi driver. I would like to take this opportunity to thank the young taxi driver whose name I did not have time to ask for the name of the Sao Thu Do company. The passenger who arrived at the Thang Long City urban area in Dai Mo Nam Tu Liem at midnight that night had a very good impression of him.