The garage has a very good and professional service attitude. I was quite surprised because the pillows and blankets were all wrapped in clean plastic before guests got on the bus. Will continue to support this company if given the opportunity

The bus company is friendly, enthusiastic, and leaves on time. Modern and clean facilities. However, we have to transfer twice so it takes a little more time.

In the afternoon, I got a bus ticket that ran very well. In the afternoon, when I booked tickets A1 and B1, the staff put me near the back of the bus even though I arrived very early. This part of the bus doesn't have curtains and I'm in the sun so I called the operator so I could change seats. When I arrived in Hanoi, I switched to another car from this company and enjoyed it very much. The car was newer, comfortable and clean. Driver and staff are also enthusiastic.

Driving so fast, starting at 11:30 from Bac Nghen and arriving at 27 Nguyen Hoang at 4:20. If you adjust the speed, the arrival time is about 6:00 which is great

Honestly, I really appreciate the drivers. I'm not used to it yet in Hanoi. I keep changing drop-off locations but they're still okay.

At first I was scared reading the reviews but it was ok ((((= the driver was happy and friendly and carried my things carefully