The driver would make sure all of his customers are back into the bus before he takes off. As a foreigner not understanding much Vietnamese, it's a piece of mind that you won't be left behind when you go for your toilet/ meal break. Hảo bus' shuttle bus service is another bonus which can deliver you from the bus terminal to your accommodation for FREE! Saving you from having to wake up from the bus trip, still half dreaming and looking and bargaining for a taxi trip to your hotel.

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

I take the 8:30 p.m. flight. It was my first time using this company so I expected to be at Q6 station at 7:20 p.m. Who would have thought that at 7:35 p.m. there would already be a bus to transfer to Mien Tay station. Get on the big bus and depart on time, with each stop lasting 30-45 minutes. When you arrive at Gia Rai station, there is a shuttle bus waiting to take you there. This trip does not pick up passengers along the way so the car is comfortable.

It would be great if the holidays allowed customers to buy tickets online. Every major holiday, we have to buy tickets directly at the ticket office, which is inconvenient for those who work or live far away. I hope the bus operator has a convenient solution to make it easier for customers to buy tickets online (transfer money when buying tickets). I wish the bus company a prosperous business.

I was confused with the meeting point, and came in late but Vexere staff helped get into another bus with the same route i think, it was excellent service. Thanks again. I emailed them and got prompt response during those times.