My trip from Ho Chi Minh City to Gia Lai was with TT bus company, but I wasn't satisfied, so I tried Duc Dat bus company. The driver, conductor, and call center staff were all very friendly. In Gia Lai, someone called ahead to give the driver's number, then I went to the bus station to wait for the bus, unlike the Ho Chi Minh City trip where you have to change tickets. Before boarding, the driver asked for my name and the phone number I used to book the ticket. The bus was slightly late (because some passengers arrived late, so they had to wait for them, but the bus arrived on time). But it ran incredibly smoothly, without sudden braking like with TT buses. The downside: the buses are older than TT buses, the interior isn't as luxurious, but they both have USB A ports for charging. The upside: polite service, no smoking on the bus, individual mini pillows, and a smooth ride.

Satisfied, will continue to support. The 24P car is so good. The driver's assistant is gentle and cute. This bus uses honeycomb slippers arranged in pairs for passengers, so socks don't get stuck in the sandals like other slipper carts. The bus left on time, the bus company and driver called to confirm the trip twice in the morning of the departure day. When it's almost time to leave, the bus assistant will call to remind you. Estimated time to pay closely. Go from BXMD - Dak Doa to pick up and drop off at the right place. I saw a review where the driver smoked, but the car I drove was in bed number 2 near the front of the car and didn't see the driver smoking. In general, you should take this 24P bus.

Reading some negative comments made me a bit confused, but after taking the Da Nang-Pleiku trip on April 29, 2023 at 9:00 p.m. by regular car, I have the following reviews: - The 2 drivers were extremely friendly and arranged seats. 1 seat for each person - The bus assistant is stupid, probably on the same frequency so whatever he says will make him laugh - The bus leaves on time, there is a telegraph notification before the departure time, good service attitude. - Normal facilities, because I booked a regular car, I don't ask for anything more. But it looks pretty good, I stopped to go to the bathroom.

Stable voltage, clean car, air conditioning, full amenities, fast phone charger and wireless charger. The driver seems to have a lot of experience driving long distances, very punctual. Having a younger brother as an assistant, probably a newbie, polite, cute, take it easy, little brother. 😊

Great services... I will definitely use their service again if I have the chance, but I won't buy tickets through the cheap bus app again because it hides the behavior of the Dalat bus company on my previous trip. My 1-star review was rejected with the reason "the bus company has already handled the issue with the customer," even though I am the customer and my experience says it has been handled. Who handled it?? I don't know, so I still bought tickets this time. After this, my entire company will permanently delete the cheap bus app because of this terrible handling. We will also write reviews on various platforms about my experience with both Dalat and the cheap bus company. Thank you.

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!