First of all, let's talk about the car. Everything is as convenient and comfortable as the pictures and information I found. Clean, comfortable, odorless, everything is very pleasant. The driver on my trip was very gentle and pleasant. Especially: my family forgot something on the car, we contacted the car company and got it back the next day. Overall, it was very good. - I booked a ticket and was able to choose a seat, so I went to the exact location I had chosen. BUT THE MINUS POINT IS THAT I have a small child so I deliberately chose a departure time with a 22-cabin car (with WC). But when I got on the car, it was a 24-cabin car (without WC). I feel very sorry about this problem. Families with small children should consider and choose the right car. However, I still rate this trip 5* because the whole family went there and came back safely, which was ok.

Here’s my honest review of my experience traveling with this company from Hanoi to Danang. The Good: • Immaculate cleanliness: The bus was impressively clean, and they are very strict about maintaining this standard – eating is not allowed on board. It’s the first time I’ve seen such a focus on cleanliness in Vietnam. Everything inside the bus looked new and spotless. • Reliable WiFi: The onboard WiFi worked perfectly throughout the trip. • Charging options: USB and USB-C charging ports were available, which I also encountered for the first time. • Quiet and peaceful environment: They didn’t leave the lights on unnecessarily or play loud music, which made it easy to relax and sleep during the journey. • Regular restroom stops: They scheduled frequent stops, making it convenient for everyone. The Not-So-Good: • Last-minute change of pickup location: A few hours before departure, they informed me that the pickup point had been changed to a location about 30 minutes farther away. However, they compensated me with 100,000 VND, which I found fair. • Unfriendly drivers: The drivers weren’t particularly friendly or helpful, but nothing unbearable. • Overcrowded transfer in Danang: When we transferred to another bus to get to our hotel in Danang, it was overcrowded, and I ended up sitting on a plastic stool in the middle aisle, which wasn’t ideal. Overall: Despite a few minor inconveniences, I had a positive experience with this company. It’s by far the best bus service I’ve used in Vietnam. The cleanliness, comfort, and quietness made a significant difference, and I would recommend it to anyone traveling this route.

The car runs smoothly, no speeding, no overtaking, no overcrowding. The driver is very polite, the operator is friendly, and takes good care of the customers. The bus company should open more new routes so that customers have more choices.

We were a little worried about the trip because we read the reviews, but everything went great. The drivers changed throughout the trip and drove very carefully. The road was smooth, there was no shaking. We made enough stops to use the restroom and stopped for dinner. In general, the seats may be a little short for people taller than 180 cm, but that’s not a big deal. We enjoyed the trip.

This was the first time I drove a long distance but felt like a short one, the car drove as smooth as a Samsung and the seat was like a cool, air-conditioned bed. Initially, the car had a problem and the driver reported being late, but he handled it and came to pick us up as scheduled on the system. The driver, Van Si, was so funny and enthusiastic that despite the wind and rain, he transported us safely to our destination. 5⭐️ for driver Van Si and the garage. Next time, I hope to have the chance to meet you again.

Good service - the assistant driver is cheerful and cheerful - the bus company needs to maintain trust - thank you for the experience of the trip!

At first I was scared reading the reviews but it was ok ((((= the driver was happy and friendly and carried my things carefully