This is the third time I have taken the bus. But this time I had the best experience compared to the previous two times. The bus is new and especially the bus attendants are enthusiastic and supportive. It seems that the bus service is getting better and better.

An interesting experience: - The bus was on time - The bed was comfortable. 200k was okay. - There was air conditioning and blankets. - I liked the driver and the conductor. I was assigned my favorite seat and was able to change my points quickly. The customer support was enthusiastic and cheerful. - The driver played music while driving, making me nostalgic for Saigon in the 2000s. - The bus stop was clean and beautiful. I got to see the sea elephants. - The shuttle bus was on time. The bus was spacious, comfortable, and cool. - The waiting room at the bus station was spacious, airy, clean, with drinking water, charging sockets, and a restroom. - I liked the bus station's working style: fast, neat, concise, complete, and methodical. It suits my backpacking style.

This is my first time riding Kumho bus company. I feel 98% satisfied in many aspects, from price, facilities, service to time. Before booking the car, I read negative reviews left by customers. I wanted to see what it was really like so I tried it once. Maybe I'm lucky, I haven't encountered any bad things. However, the trip will be more complete if the driver is enthusiastic and responsible and does not talk too much on the phone or make noise during the first stretch of the road. I will continue to support the garage. Hope next time will be better. Sincere thanks to the garage.

The first highlight is that the car is clean, the pillows and blankets... everything is fine. The pick-up point is not the same as on the app, so guests have to move to the bus station themselves. The transfer vehicle is a 7-seat car. The transfer driver is polite and knows the way so he takes him to the gathering point on National Highway 1A quite on time. In general, quite satisfied with the garage.

The bus conductors were cheerful and enthusiastic. I was late but the bus still waited for me and didn't leave like other buses. I will support the bus company on other occasions.

I was quite nervous when I read many comments saying the bus was late, but the bus arrived 10 minutes earlier, so it probably depends on the bus and fate. The vehicle is fully equipped with water, towels, cakes, blankets, and pillows. The bed is quite comfortable if sleeping for 1 person. Even though my lover and I are both 7-8 feet tall, quite thin, we still feel a bit tired lying down. I think this trip is ok, I still have to wait for the return trip. Regarding payment, I think I should choose online payment to get a discount, because I choose to pay when getting on the bus but in the end I still have to transfer money in advance to deposit a seat. Generally satisfied.

Attentive staff