The bus ride was very good. It left on time. The driver was kind. The transfer to the shuttle for drop off worked well. The ride was very bumpy, partly due to the bad road and maybe the shock absorbers on the minivan should be replaced. But i gave the high score because of their punctuality, and staff, especially Nhu Y really took care of me to arrange a pickup near my hotel in Rach Gia. Her/his service and follow up customer care was perfect. Thank u soo much:)

The bus ran relatively on time, with a shuttle service at the Phuong Trang company office as per the booked ticket, transferring passengers to the specific address in Da Lat. The bus was clean, although the sleeping berths were a bit small. The bus company was professional, and the price was 260k VND from Saigon to Da Lat. The travel time was exactly as scheduled. The driver was professional. The experience of booking through the Vexere app was also very good; when purchasing an additional ticket, a staff member on Zalo provided support within 10 minutes. It's definitely worth choosing Phuong Trang's service and booking through the Vexere app.

Used this company to cross the border between Vietnam and Cambodia and as a woman solo travelling, I felt so safe!! When you arrive at their office, they ask you for your passport and the 40$, and they keep your passport until you get to the border (so don’t panic!). The driver was friendly, the seats were comfortable enough for a 6hrs drive and you get a bottle of water and some snacks. We got stuck in traffic for a while so got to Phnom Penh later than expected, but we had a couple of toilet breaks. Once at the border, another employee from this company takes you to the border offices and sorts everything out for you and waits till everyone is done. The whole experience was very smooth and stress-free. Could not recommend this company more, truly great!

During the past time, I often traveled by Kim Ma, Phuong Trang, Huynh Dat and Trung Kien bus routes. However, when I had the opportunity to experience the service of Thai Bao bus company, I really felt satisfied. The travel time between Saigon and the provinces became faster and more convenient. In particular, the service style of the driver and receptionist was very dedicated, thoughtful and friendly.

I took the bus from Long Thanh to Can Tho, departing on time, smooth journey, polite staff, steady driver really made me feel secure and satisfied. The journey was thousands of miles but my heart was not troubled. Dedicated service, serious manner, rare in this time of rushing for money. Society is in chaos. I would like to send my sincere compliments, wishing the bus company more and more prosperity, safe journeys."

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

Attentive staff

Cheap cars and friendly drivers

The car is comfortable, convenient, has a type C charging port for iPhone, the air conditioner is very cool and the car is equipped with blankets and mineral water. The driver and the bus conductor are friendly and pleasant. The bus picks up a bit later than the time on the app, so if you are afraid of missing your flight, you should book an earlier trip to avoid delays. I recommend everyone to try this car once.