The car scheduled to pick me up on time (5 hours before, 20 minutes before and when it was about to arrive) even though I didn't get on at the station. The wait staff does not make any distinction between customers booking offline and via the app. Satisfied with the trip 👍

SG-BMT 1. Safety: I am very satisfied with the quality of Tien Oanh's passenger cars. The car is well maintained, the driver is also very experienced and drives safely. 2. Amenities: provides full amenities such as comfortable seats, cool air conditioning, high-speed wifi and mobile phone charging port. 3. Time and accuracy: The bus departs on time and arrives at BMT on time as committed. 4. Price: I feel the price of the bus service is very reasonable and consistent with the quality and amenities provided. 5. Service attitude: Staff and drivers are very enthusiastic, thoughtful and respectful of customers. I feel very comfortable and satisfied with the services they provide. Their services fully met my needs and I will use their services in the future if I have the opportunity.

Really enjoyed experiencing this service from the garage. From the stages of booking tickets on the app, confirming tickets, and car support staff. The application of the bus ticket booking app is a huge improvement for the bus company. Will support a lot in the future.

I was quite nervous when I read many comments saying the bus was late, but the bus arrived 10 minutes earlier, so it probably depends on the bus and fate. The vehicle is fully equipped with water, towels, cakes, blankets, and pillows. The bed is quite comfortable if sleeping for 1 person. Even though my lover and I are both 7-8 feet tall, quite thin, we still feel a bit tired lying down. I think this trip is ok, I still have to wait for the return trip. Regarding payment, I think I should choose online payment to get a discount, because I choose to pay when getting on the bus but in the end I still have to transfer money in advance to deposit a seat. Generally satisfied.

Overall it's very ok. Book tickets through the app with many payment methods, easy, clear and easy to understand. As the day approached, the garage called to confirm. Go to the ticket exchange counter and get on the bus.

The car is fully equipped, there is a person at the switchboard to contact before departure time. The driver drove smoothly and safely