Việc hỗ trợ đặt vé của bạn Phạm Thị Yến Nhi tại nhà xe Đức Phát (bến Giáp Bát) thực sự để lại ấn tượng rất tốt đối với khách hàng. Ngay từ khi liên hệ, Yến Nhi đã thể hiện sự nhiệt tình, thân thiện và chuyên nghiệp trong cách tư vấn. Mọi thắc mắc đều được giải đáp rõ ràng, nhanh chóng, giúp khách hàng dễ dàng lựa chọn chuyến xe phù hợp với nhu cầu của mình. Không chỉ dừng lại ở việc cung cấp thông tin, Yến Nhi còn chủ động hỗ trợ trong suốt quá trình đặt vé, từ việc giữ chỗ, xác nhận thông tin đến nhắc nhở giờ xe chạy. Sự tận tâm và chu đáo này giúp khách hàng cảm thấy yên tâm và tin tưởng hơn khi sử dụng dịch vụ của nhà xe Đức Phát. Thái độ làm việc nghiêm túc, trách nhiệm cùng phong cách phục vụ chuyên nghiệp của Yến Nhi đã góp phần nâng cao chất lượng dịch vụ chung, đồng thời tạo dựng hình ảnh tích cực cho nhà xe trong mắt khách hàng. Đây thực sự là một tấm gương đáng khen ngợi trong lĩnh vực dịch vụ vận tải hành khách.

The car is very new, clean, each person has a private room, pick-up service, reasonable price

Although the departure was later than the number on the express (8:40 am departure but the bus only left at 9:30 am), the driver drove smoothly and arrived at the desired destination, there was a free shuttle service to the hotel. Very good, the Limousine was also clean and new.

The bus company's service process is very good, with very few areas needing improvement. However, it would be better if the company changed its tissue paper supplier, as the tissues have a slightly strange smell. Otherwise, I've witnessed many changes in the bus company over the past two months: drivers and bus assistants are increasingly friendly, the service process is clear and efficient, and they've resolved the transfer bottleneck in Hanoi by assigning specific zones to each bus.

I have never seen a bus company as cute as this one. The driver, operator, staff,... are all lovely. I will definitely use this bus again.

I chose An Phu Quy and also took dozens of trips because of the cheap price, punctuality, assistant driver, many staff, friendly, enthusiastic, thoughtful. VIP car with small air-conditioned cabin, regular car, some beds have broken lights (today I took car 18). Some others have air-conditioning vents (rolling doors) stuck, quite cold. However, in the long run, I still choose An Phu Quy. Thank you bus company.

First time going to Nghe An by bus. 10 points without any problems. New, clean bus, fast on the highway, few stops, bus conductor and driver were very cheerful and enthusiastic. Decided to book the return trip without looking for another bus company.

Sleeper buses offer a comfortable and convenient travel experience, especially suitable for long journeys. The spacious and comfortable sleeping berths allow passengers to rest and reduce fatigue compared to regular seated buses. The air conditioning system operates smoothly, and the bus runs quietly with minimal vibration. The buses are equipped with amenities such as blankets, pillows, privacy curtains, phone charging ports, and Wi-Fi, creating a pleasant feeling throughout the journey. The drivers and bus attendants are enthusiastic, courteous, and drive carefully, ensuring passenger safety. Buses depart on time and make convenient stops for meals and restroom breaks. With reasonable fares and good service quality, sleeper buses are a reliable choice for long journeys, especially nighttime trips.

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

The car ran extremely smoothly. The service staff was very friendly and enthusiastic in assisting passengers whenever needed. Although the bed position was a bit wrong when I booked through VXR, I still accepted the change.

The driver was friendly and enthusiastic, and the ride was comfortable.

The car is clean, with plenty of drinking water and tissues. The driver is enthusiastic, attentive, and careful about safety. Hopefully there will be more good car companies like Lan Anh Limousine. Hanoi Pu Luong trip

everything went smoothly the organizator contacted us before the departure and informed us about the trip

Enthusiastic staff, clean and luxury interior. Full amenities. Calm driver.

Everything is perfect! The driver picked us up at our hotel and took us to our hotel upon arrival. Excellent communication with the carrier. We received all the information the day before. Top driver, truly perfect! 👍