Yes, the ride experience was great, 10 points for customer service, on time. Thank you and I will continue to book tickets next time.

I took a bus from Nha Trang to Ho Chi Minh City. In general, the bus went quite quickly and arrived earlier than I expected. The driver was also enthusiastic and polite, calling in advance to confirm. People should proactively call and ask the bus company to confirm all travel date information and ask them to notify them in any case of schedule changes. When getting on the bus, a few people wondered why the seat wasn't a bed. You should carefully check the type of seat on the online booking ticket because I saw it clearly stated it was a seat. The bus company will call to confirm the trip time and license plate number. Please remember the license plate clearly to catch the correct bus.

The best car among the cars I've driven. There is a cleaning notification sound, Stop cleaning 4-5 times. There is a phone charger and wifi on the bus. The driver does not smoke. My ticket includes food, delicious food. 10000/10 points

Good service, friendly driver and assistant, right in my seat, satisfied with the bus company, fast and good support hotline, overall satisfied

The shuttle bus picked you up on time, the driver was polite and attentive. The 34c car is clean and fully equipped. The driver drives carefully, the assistant arranges passengers' belongings and luggage thoughtfully and carefully. Will continue to support

Good experience. The staff was cheerful, polite and friendly. The arrival time was 1 hour later than expected because the car had to stop many times to load and unload goods and pick up passengers. Overall, I feel secure when using this bus company's service, and will support and recommend this bus company's service to my relatives.

We booked tickets without paying for the Nha Trang-Da Nang journey (which is very convenient if you don't have a foreign card to pay with). We arrived at the bus station (the departure point was indicated on the ticket), and they printed our tickets for us at the ticket counter. We also decided to buy tickets for the return journey directly at the counter, as the price was the same in the app. We first took a minibus to the meeting point, and then transferred to the sleep bus itself. I recommend bringing a warm sweater or a thin jacket/vest, as it was occasionally chilly, and the blankets were old, but they were available. USB ports for charging your phone worked, and there was toilet paper and toilet paper. Everything was quite clean. We traveled back from Da Nang (Da Nang bus station, Terminal B2, Exit 8) on a different type of bus with three rows of reclining seats. It's less spacious, but still quite comfortable and much better than an 8-10 hour ride sitting down. We also stopped near Nha Trang and were then taken to the station by a small bus. They also transport packages during the trip, and there may be stops. I recommend this company and book VIP seats.

The staff were lovely, and the bus was lovely too 😂 It was new, clean, and had Pikachu decorations all over it. Each bed even had a long Pikachu plushie to hug 🤣 The pink pig-patterned blankets would be a hit with kids. This was the first time I'd seen a bus company provide toothbrushes. Two elderly people boarded the bus and the staff even escorted them to their seats to assist them; overall, it was very thoughtful.

Comes with 1 bottle of Number 1 drink, 1 can of bird's nest drink, 2 wet towels. Quality 👌

The car runs smoothly. My suggestion is that we should call the customer on the same day to inform them of the trip so they can feel secure. The customer service staff who book tickets via the bus company's phone number should talk politely to bring convenience. feel for customers