Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

The Vexere.com website provides clear and user-friendly instructions, making ticket purchase quite easy. — Specifically, the Bao Ngoc bus service that took us from Saigon to Da Nang had a very professional, polite, and courteous staff; they clearly guided passengers when boarding. The place where Bao Ngoc stopped for dinner was spacious, airy, and clean. The dinner consisted of 6 main dishes and a bowl of soup for a table of 8 people; there was so much food we couldn't finish it, yet it only cost 50,000 VND per person. And when we arrived in Da Nang, even though our address wasn't updated on the website, the staff still helped us call a taxi and subsidized the fare. We are very grateful and would like to recommend Bao Ngoc bus company to everyone.

I think the car rental company is great, so why do some people give it such a low rating? The car is clean and smells nice. I tried reclining the seat, and the floor underneath was clean. Both the driver and passenger were happy with the experience.

It is very difficult for foreigners to understand the location of the bus terminal and where the buses come from. I arrived an hour before the bus departed, but after walking for over an hour they finally called me and found me. The service was normal, but anyway I slept better than in a hotel because I was so comfortable. It would be nice if the horns were less loud. But I enjoyed it so I give it full marks. Thank you very much.