First time using this bus service, quite impressed. I arrived at Nui Ba, departing at 4:20, returning at 17:35. The waiting room was clean, the staff was enthusiastic. The driver was polite, played soft, relaxing music, the seats had massage, and I slept well on the bus 😆. I saw that they cleaned the bus before inviting passengers to get on. The departure time was 5-10 minutes later than the time on the ticket, but for me it was not significant. There was a transfer to the Sunworld tourist area parking lot, the waiting room was inside. The transfer driver was also polite and enthusiastic. The trip served a small bottle of water with ginger candy, the return trip served fruit in the waiting room, winter melon juice with chia seeds, dried dragon fruit and ginger candy. The ginger candy was delicious, one piece was not enough 🥹 Overall, I was satisfied, the next time I go to TN, I will continue to book this bus 👍