This time I used a bus service from a hotel in Bai Chay, Ha Long Bay, to Hanoi. I placed the order at 7 p.m., and I didn’t get a WhatsApp message until 7 a.m. the next morning (I left my country code and phone number and use WhatsApp). The pickup was very punctual, and the VIP seat I booked was correct. There were already three women on the bus. On the way, we stopped at a rest area and everyone got off to take a break. Near the outskirts of Hanoi, I got off the bus and was transferred to another small car, which took me to my final destination.

Good service attitude, comfortable seats