The bus runs on time, but it takes a long time to park and pick up passengers on a detour that is a bit far. The car often brakes suddenly and returns quickly on time. I took the bus and got on the bus, but when I got to my destination, I was transferred to another bus. But no matter how enthusiastic you are, the blankets will be clean and fragrant so everything is ok. The car doesn't have a toilet, so unfortunately, when I booked the car, it said I would return it to the main store, but when I got back, I returned it to Aeon Long Bien, but it was close to my house, so it's okay.

Great experience, best limousine so far. The only suggestion is to have some be quiet policy, like Vin bus for example. There was one woman who didn't stop yapping loudly either on her phone or with the driver. Driver was respectful. Other passengers, even small kids were very considerate as well. I'm going back to Hanoi in a few days, we will see if I was just lucky or the limousine and the service are always great. For now, definitely recommend

Hanoi to Ha Long trip. A driver contacted me through WhatsApp to coordinate my pick-up from my stay, then when we got to the office, I was transferred to the limo van and off we went, with a short 15-min roadside stop for restrooms and purchasing snacks. We left a little late but the whole trip still only took about 2 hours so I was happy with the efficiency.

I waited at the pick-up point indicated in the email, but it was a different location. The operator went out of his way to pick me up on foot. I was really touched by this action and they remained very friendly afterwards. I think this is a very reliable bus operator.

The bus runs smoothly, good service, enthusiastic staff

We had booked online and were picked up at the Hanoi office. The driver called us 15 minutes before to let us know he was on his way. The departure was punctual, the journey went very well, the seats were comfortable. We had chosen the drop-off at Tam Coc when booking online, the driver left us near our accommodation.

Got to my destination safely and on time. Convenient stops for food . Overall a very efficient service . Will be using this company again during my time in vietnam

Everything was good. The driver was polite and punctual. Driving was safe, and the pick up and drop off points were clear and in accordance with arrangements

Very satisfied, good service quality!

Very clean, in great condition, and super comfortable to ride! The business communicated promptly, and everything was perfect!