Everything was better than any other similar experience before in 5 years in Vietnam. They called me, send me the correct and precise messages both on Zalo, Whatsapp and via email. Drivers were driving safely, picked us up on time, which was a pleasant surprise. Hope the return trip will be the same.

The ride was enjoyable. The driver was kind and drove safely. We left an hour later than scheduled. He first messaged to say he was going to be 30 minutes late. Then he was an additional 30 minutes late.

This was my first time traveling by limousine from Hanoi to Thai Nguyen (round trip), and I was pleasantly surprised by how much better it was compared to other companies I've used in Viet Tri, Lang Son, Hai Phong, or Quang Ninh. The schedule was punctual, the price was reasonable, and the driver was very comfortable. Even when I requested a change to the return time, they were still very attentive. The car had massage seats, wireless phone charging, and complimentary drinks. The only thing missing was face towels, otherwise it would have been perfect.

I was very impressed with the car driver (the limousine picked up passengers in Long Bien and then divided the passengers into different cars to take them back to the hotel). The car driver who took me back to the hotel was very good. He pointed out and guided the famous places and dishes in Hanoi. I noticed that when he dropped off passengers, he always got out of the car and opened the car door for the passengers (small). details but demonstrates very good service attitude). My mother really likes this driver because he shares with her very impressive life perspectives. I didn't ask for his name, I just knew he was in Ninh Binh. I hope to have you drive again next time and have more trips so that more people know you.

Enthusiastic driver, helping to carry luggage on and off the car. Friendly, asking questions, chatting happily. Clearly confirming pick-up and drop-off locations many times. Generally attentive.

This was the first time I drove a long distance but felt like a short one, the car drove as smooth as a Samsung and the seat was like a cool, air-conditioned bed. Initially, the car had a problem and the driver reported being late, but he handled it and came to pick us up as scheduled on the system. The driver, Van Si, was so funny and enthusiastic that despite the wind and rain, he transported us safely to our destination. 5⭐️ for driver Van Si and the garage. Next time, I hope to have the chance to meet you again.

If I could give this transfer service 10 stars, I would. My husband and I recently used their service for a transfer from Noi Bai Airport (Hanoi) to Halong Bay, and I am writing this review not just because the service was good, but because they were absolute heroes. Our flight was severely delayed, and despite our best efforts to communicate, we arrived at the airport over two hours late. We were stressed, exhausted, and fully expected to have missed our pre-booked transfer, potentially jeopardizing our entire Halong Bay cruise the next day. To our utter amazement, our driver was still there, patiently waiting for us. He calmly helped us with our luggage and got us into a very comfortable, clean, and air-conditioned vehicle. The journey itself was smooth and safe. But what truly sets this company apart is their incredible customer service and understanding. They went the extra mile (quite literally!) to ensure our vacation wasn't ruined. Highly, highly recommended!

Very convenient and comfortable, punctual. Friendly and enthusiastic driver.

Picked me on the dot at my hotel in Hanoi. Helped to load my suitcase into the trunk area. Extremely comfortable seating chair with the massager being the star. Was very relaxing to have it. Stopped for a couple of loo and snack breaks. Very good coordination from Ms Trang at Cuong Phat Limousine. Sent me the details via WhatsApp yesterday itself with the Driver and Vehicle details. Will highly recommend their service to all 👍👍👍

Super enthusiastic driver, very comfortable car.

Super enthusiastic driver, very comfortable car.

Prestigious car, top quality. Next time go and support again

When you book a car, the driver will call to reschedule with you, about 15-20 minutes earlier. Whoever gets in the car first gets to choose the seat first, I got a shared car so I just accepted =)). The car is new, clean, and has comfortable seats for medium-sized people (it's a bit cumbersome if you're eight people). Hmm, the car is new, the air conditioning is cold, so if you can't stand the cold, remember to use a thick blanket to keep warm. The driver drove quite smoothly, but every time he talked on the phone it was quite loud, causing me to wake up in the fog about 2-3 times during the trip but still slept well (luckily I'm fat so I easily wake up and fall asleep). The garage should install a curtain or plastic screen to separate the passenger from the driver, with shelters for both sides. In general, I am very sympathetic to this bus company, so if I go anywhere in Ha Long, I still choose to return to this bus company.