First time using Hoang Phu bus, the bus was on time, the driver was enthusiastic. Will continue to choose Hoang Phu bus for future travel.

Everything was better than any other similar experience before in 5 years in Vietnam. They called me, send me the correct and precise messages both on Zalo, Whatsapp and via email. Drivers were driving safely, picked us up on time, which was a pleasant surprise. Hope the return trip will be the same.

I was very impressed with the car driver (the limousine picked up passengers in Long Bien and then divided the passengers into different cars to take them back to the hotel). The car driver who took me back to the hotel was very good. He pointed out and guided the famous places and dishes in Hanoi. I noticed that when he dropped off passengers, he always got out of the car and opened the car door for the passengers (small). details but demonstrates very good service attitude). My mother really likes this driver because he shares with her very impressive life perspectives. I didn't ask for his name, I just knew he was in Ninh Binh. I hope to have you drive again next time and have more trips so that more people know you.

The bus runs on time, but it takes a long time to park and pick up passengers on a detour that is a bit far. The car often brakes suddenly and returns quickly on time. I took the bus and got on the bus, but when I got to my destination, I was transferred to another bus. But no matter how enthusiastic you are, the blankets will be clean and fragrant so everything is ok. The car doesn't have a toilet, so unfortunately, when I booked the car, it said I would return it to the main store, but when I got back, I returned it to Aeon Long Bien, but it was close to my house, so it's okay.

Really like your service. When you travel at the right time, you can sit comfortably in the car. Some days, you can get a great massage when you go by car 😍

I waited at the pick-up point indicated in the email, but it was a different location. The operator went out of his way to pick me up on foot. I was really touched by this action and they remained very friendly afterwards. I think this is a very reliable bus operator.

Tam Coc > Hanoi : we had a toilet break during the trip. The car was clean and had USB plugs, but no WiFi. The bus was late but on a Sunday afternoon after the Têt holidays, there was heaps of traffic. Overall, we made it safely to our destination and that’s what matters

Nice car to help with pick up and drop off

I've been to Ha Long many times, but the first time I booked a car outside I was quite nervous. But the bus company was run quite well, I felt secure when the driver called to set up a pick-up time, and the pick-up point was very punctual and polite. The transfer point is quite clean and cool. Changed to a large 26c car, very smooth highway driving. You should choose to ride this big car.