The female staff at An Duong Vuong office is very polite and cute. The driver is normal. I think it's okay compared to what I read through reviews on gg map and on the app (maybe it's just luck). I don't know if the car was driving recklessly or shaking or not, maybe I fell asleep because I was carsick.

Quite ok, got on the bus on time, left on time, gave each person a cold towel and a bottle of mineral water.

The bus departed earlier than scheduled, so I didn't have time to board. A staff member then helped me resolve the issue.

There is quite good private transportation support. The VIP seats were comfortable but the bus was running a bit late, but luckily my flight was delayed so I didn't have to wait long for the bus. Next time I will definitely go again.