I rarely ride a car, but this is the first time I've seen a garage where everyone is so enthusiastic ☺️. From the car company owner to the driver. The driver is very thoughtful and enthusiastic, he pays attention to every passenger and tries his best to make the trip fun for everyone. Yesterday was a weekend so it was very crowded, traffic jams made cars late, there was only the driver from Az, there was no assistant so everyone was tired, but I saw the driver still trying to make everyone feel comfortable. as happy as possible. I think the car company could have more assistant drivers in all vehicles to help reduce driver fatigue, find more assistant drivers who can speak English, or open tutoring classes to teach English communication for long-distance drivers. . Because I personally see many foreign tourists on trips to tourist areas like this, but they cannot communicate with the driver, so no matter how enthusiastic the driver and assistant are, it is not certain that they will understand or not. Have a fun experience in the car.

The car's ride is smooth, everyone. You can sleep in the chosen cabin. Even though the last seat is not too bumpy. Friendly staff, I got in the car and forgot to charge it so I asked to borrow it, he let me borrow it until I got off. The car is fully equipped, with curtains, a bed with a massage mode, a charging outlet with a USB port, a tray for drinks and a TV for entertainment (but I couldn't find anything to watch, I hope the bus company upgrade soon). Full wifi, the bed has an adjustable overhead light, 3 light levels, customizable. Generally private, but not soundproof. It is recommended to bring headphones or earplugs if you want to be quiet. The ride at night is very quiet, I can just sleep and get there. Overall, I am satisfied with the service I was provided.

The car is spacious and clean. The staff is enthusiastic, but the bus company needs to apply technology to management so that the right seat can be chosen and the driver can know that the customer has already paid without having to ask again.

The car runs on time. The seat is quite comfortable. Even though it doesn't transfer passengers to the center of Hanoi, it still gives 5 stars because it's still comfortable to walk long distances.

The place is quiet and comfortable. Staff is ok. Cheap price. Doesn't force customers like many other places

Good car, fully equipped. However, there is still a situation of cramming customers on the streets. But anyway, the number of regular customers is small and the number of reserved seats is not affected (each person has a seat in the right place, not 2 people in 1 seat or 3 people in 2 seats), so I still rate it 5 stars.

Out of all the sleeper bus companies I’ve used in Vietnam, this was my favorite! They picked us up from our hostel and dropped us off at our next hostel. We left on time, but we did arrive at our destination 2 hours earlier than anticipated. The receptionist and driver were communicative. The upper level seats didn’t have a guard rail, but they were clean and comfortable. There was no excessive noise during our trip. I would absolutely use this company again.

The car is clean and runs on time. I forgot something in the car, and the driver and bus assistant helped me find it. The only minus point is that the driver number updated on the website is wrong. Please remember Office No. 1 Nguyen Hoang instead of going to the wrong My Dinh bus station.

Pretty average quality. The bus company needs to update information about the journey time accurately.