The car was adequate; we rode the same comfortable bus the entire way. The only thing I'd say is "aww" is that the air conditioning is on very high, even with the individual vents closed. This is the case almost everywhere in Asia. So, bring some warm clothing or something to cover yourself with.

It was clear informed. He was also on time.

Good service attitude, comfortable seats

The bus company enthusiastically supports changing flights. Even though it was close to the time to pick up passengers on the shuttle bus and the ticket cancellation deadline was overdue, when I called to request a change of flight, the company still enthusiastically supported me and arranged the seats in the right position.

Thank you☺️ despite all the language barriers and 20+ random taxi drivers trying to impersonate Vexere services and take me somewhere while i was waiting for my shuttle, i was still able to make it from China border to Ha Long with Vexere again🎉

Prestigious car, top quality. Next time go and support again