The driver was enthusiastic, picked up and dropped off on time, provided full information, it seemed like a new car that ran smoothly and without any bumps, and was clean. The road from Hanoi to Mai Chau had many mountain passes and curves, but the driver drove very calmly and seemed to be very familiar with the route. I didn't get carsick at all. I think this was a good choice! Thank you, kind driver!

I have nothing negative to say about the bus company itself. The bus wasn’t new, but it was comfortable enough. We arrived on time and were picked up directly from our hotel. I had pre-selected our seats online, and those exact seats were available when we boarded — everything was organized and as expected, no surprises. What I didn’t enjoy was the road itself — winding, busy, and quite exhausting. The driver often had to overtake other vehicles, sometimes in ways that didn’t feel entirely safe. To be fair, I think this was more about the road than the driver. This stretch is genuinely challenging, stressful, and requires a lot of focus. Just something to be prepared for.

The bus service was great. The pick-up was on time, and I received a text and email the night before with the bus plate number and driver’s contact. The driver found me at the pick-up point, confirmed my details, and provided clear instructions. The ride was smooth, and I was dropped off at my hostel.

The driver was fantastic and helpful.I don't speak a word of Vietnamese,but he didn't let me feel bad about it.On the contrary,he was always very kind and helpful,even dropping me off right in front of the place I needed to go,which was a few kilometers away from the nearest drop-off point I had reserved.I'm 1.90 tall,and i was very comfortable during the 4-hour trip.All the other passengers were also polite and respectful,I was the only foreigner.It was a pleasure traveling with you,and I will definitely do it again.GRAZIE 🙏

The bus had wear and tear and had definitely seen better days. The driver drove slightly mad. He brought us from Hanoi to Mai Chau during Tet. We arrived safe and relaxed. 5 stars for working during the holiday.

The car runs smoothly, does not speed or overtake recklessly, does not overload passengers. The driver is very polite, the operator answers cutely, and takes good care of customers. If you travel from Hanoi to Mai Chau, you should choose Quoc Viet bus company.