Great trip with Express. The bus was very new (nice comfy seat) and in super clean condition. We were greeted by an English speaking person that came with us (he was going to his office on Cat Ba). We got some great tips for what to do on Cat Ba from him. We had a short 15 mins comfort break after 2 hours. Then another 30 mins before getting to the ferry point and on to the speed boat. We had our own dedicated speedboat that got us to the island in 8-10 mins. Then a short 30 mins bus ride into Cat Ba town. We were dropped off a short 5 min walk from our hotel. Overall great service and would highly recommend.

I had a wonderful experience traveling by this bus. The driver was friendly and drived safely, the ride was smooth, and the service was excellent. Thank you!

Fantastic, organized bus/speed boat trip. Highly recommend. Got a text the night before on wattsapp from the bus company which was fantastic so we had a number. Had to change the pick up point as It was pelting down rain, they were fine about it. Bloke made sure we were aon board, he spoke English. He gave out all the information first in Vietnamese and then in English. We went from Cat ba to Hanoi, had to get off the bus, onto the speed boat and then onto another bus. Well organized, great communication, fantastic trip.

Fantastic, organized bus/speed boat trip. Highly recommend. Got a text the night before on wattsapp from the bus company which was fantastic so we had a number. Had to change the pick up point as It was pelting down rain, they were fine about it. Bloke made sure we were aon board, he spoke English. He gave out all the information first in Vietnamese and then in English. We went from Cat ba to Hanoi, had to get off the bus, onto the speed boat and then onto another bus. Well organized, great communication, fantastic trip.

Cat Ba to Hanoi - about 50k vnd more expensive than some of the other services but well worth it. Great organisation by Abe from Easy Go who speaks amazing English. New clean bus, comfortable seats, good stopping place half way, much better than a lot of the buses I’ve tried so far. Best thing specifically for the island though if that this bus/service takes the bus ferry so you just have the 1 bus all the way through rather than having to get off with your bags etc, get the passenger ferry to get across to the island and swap buses again etc. highly recommend.

The bus runs smoothly, good service, enthusiastic staff

Helpful staff. I had to change my departure date twice, once three hours before my scheduled departure. There was no problem with the operator. The driver came and picked me up. The trip was pleasant in a well-maintained coach. Upon arrival, the staff asked if everything was okay and if I had made it to the hotel. I'm returning.

Cat Ba to Hanoi - about 50k vnd more expensive than some of the other services but well worth it. Great organisation by Abe from Easy Go who speaks amazing English. New clean bus, comfortable seats, good stopping place half way, much better than a lot of the buses I’ve tried so far. Best thing specifically for the island though if that this bus/service takes the bus ferry so you just have the 1 bus all the way through rather than having to get off with your bags etc, get the passenger ferry to get across to the island and swap buses again etc. highly recommend.