The bus service was great. The pick-up was on time, and I received a text and email the night before with the bus plate number and driver’s contact. The driver found me at the pick-up point, confirmed my details, and provided clear instructions. The ride was smooth, and I was dropped off at my hostel.

I was very satisfied with the trip, the driver picked me up at the door. He was very cheerful and friendly, the trip was very safe.

The driver was enthusiastic, picked up and dropped off on time, provided full information, it seemed like a new car that ran smoothly and without any bumps, and was clean. The road from Hanoi to Mai Chau had many mountain passes and curves, but the driver drove very calmly and seemed to be very familiar with the route. I didn't get carsick at all. I think this was a good choice! Thank you, kind driver!

I have nothing negative to say about the bus company itself. The bus wasn’t new, but it was comfortable enough. We arrived on time and were picked up directly from our hotel. I had pre-selected our seats online, and those exact seats were available when we boarded — everything was organized and as expected, no surprises. What I didn’t enjoy was the road itself — winding, busy, and quite exhausting. The driver often had to overtake other vehicles, sometimes in ways that didn’t feel entirely safe. To be fair, I think this was more about the road than the driver. This stretch is genuinely challenging, stressful, and requires a lot of focus. Just something to be prepared for.

Very good experience !

We traveled with this company from Hanoi to Mai Chau. I booked my trip late, but the company gave me information for the next day's trip very quickly. The driver was very pleasant, and our journey was comfortable. We were dropped off directly at our hotel. You can trust this company for your transportation 😄

The bus had wear and tear and had definitely seen better days. The driver drove slightly mad. He brought us from Hanoi to Mai Chau during Tet. We arrived safe and relaxed. 5 stars for working during the holiday.

The car runs smoothly, does not speed or overtake recklessly, does not overload passengers. The driver is very polite, the operator answers cutely, and takes good care of customers. If you travel from Hanoi to Mai Chau, you should choose Quoc Viet bus company.

Small local bus, got as from A to B on time despite stopping to drop of deliveries. The bus assistant was super friendly and enthusiastic 😄

I had a wonderful experience traveling by this bus. The driver was friendly and drived safely, the ride was smooth, and the service was excellent. Thank you!

Great experience! Finding the bus in Yen Nghia is easy. Enter the bus station and wait under the sign that says "Mai Chau". The bus pulled up at 9:30AM for the 10AM ride. The bus had a few stops in the vicinity to pick up packages, and we finally set off at 10:15AM. Despite dropping off the packages at multiple locations, the bus arrived at Mai Chau at 1:15PM, exactly 3 hours since it started. Ride was smooth, driving was great. Although honking was done frequently, the ride never felt rash. Carry some earbuds and one could sleep well. Bus might be a tight squeeze for tall people, it is a standard seater bus. However, no complaints because of the really affordable pricing. No rest stops on the way, however, I guess the driver would stop if requested.