The female staff at An Duong Vuong office is very polite and cute. The driver is normal. I think it's okay compared to what I read through reviews on gg map and on the app (maybe it's just luck). I don't know if the car was driving recklessly or shaking or not, maybe I fell asleep because I was carsick.

The bus departed earlier than scheduled, so I didn't have time to board. A staff member then helped me resolve the issue.