I was at the designated meeting point, and they asked me to go to another one a 10-minute walk away. I told them I couldn't walk with all my luggage and that I had already taken a taxi. They immediately sent me a taxi, paid for by them, and dropped me off at my hotel at the arrival point. The text message responses were clear and quick, so I was very happy. I arrived an hour after the scheduled time, but that didn't bother me. The bus was comfortable and clean.

Highly rated for the driver, as for the conductor, the bus company should review. Obviously, the seat was booked in advance, but when he got on the bus and saw someone sitting there, the conductor told him to give it to that person. I was suspicious that the person was the conductor's family member or not, so he got priority like that. Why did he book a seat? But the driver stepped in to resolve the issue, so I rate 5 stars for the driver.

Thanks to careful research, I was able to choose a quality bus company, although the price is the same as other companies, the car is beautiful and the seats are big.

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

I booked a car on the airpay payment system and received a 10% discount. The driver scheduled a pick-up time 1 hour and 30 minutes before departure time. The driver was friendly and cute. The car was clean and comfortable like a family car. The driver drove on time. Along the way, there are stops at rest stops. In general, it is very convenient to book a car on the vexere app. Thank you to the bus company and vexere for giving me a comfortable and safe trip