To be honest, I was little bit scared after seeing mixed reviews here but it turned our pretty good. We went from Nha Trang to Hoi An, bus was there 20-30min earlier but staff informed us about it 30 minutes before it. The staff inside with the driver were really nice, they helped us with our bags and gave us free water and small snack. The cabin was clean with blanket and alright in space even for me (184 cm). Driving was okay without too much honking but dont expect any luxury sleep cause the road is bumpy and there are a lot of turns. There were quick 3-4 toilet stops and bus got in Hoi An around the promised time. I dont know if we got lucky and other people super unlucky or they expect something impossible but i would go again with them. 10/10

First of all, the bus runs very punctually, both the driver and the ticket sales staff are enthusiastic, etc. I see a lot of people saying that Thanh Lich's service is bad because it doesn't have drinking water and stops to load and deliver goods along the way. a lot, but personally, I think that with the price of 200k for an air-conditioned sleeper car, you shouldn't ask for more, and stopping along the way to load and deliver goods is a revenue problem for the bus company that I personally think I don't mind that, but people who suffer from seasickness will be extremely uncomfortable 😁. In the end, the last sentence is that I am very satisfied with Thanh Lich bus company - the service does not pamper people with seasickness. Where are you 😆

I left on August 26 but mistakenly booked the departure date as August 27. I contacted the bus company again to ask for support to change the date. The support staff quickly supported me and will go again if I have the chance.

This is my first time leaving a review because I found the bus company to be very conscientious, clean, spacious, and everything was absolutely wonderful, yet few customers know about it. I wanted to share my review so others can try their service. My experience was fantastic, with nothing to complain about. I'm a real customer, I paid for the ticket and had a real experience, not some fake marketing campaign. Thank you to the bus company and the enthusiastic and lovely driver who took me!

Tu Tien provided a very good, safe and comfortable service. The information given about where the bus was and the calls from the staff on the bus before pick up proved to be invaluable. The bus was very clean, the bed comfortable with lighting options and a very well located USB connection. The staff were very polite and the bus arrived at the destination ahead of schedule. Thank you