The bus ran relatively on time, with a shuttle service at the Phuong Trang company office as per the booked ticket, transferring passengers to the specific address in Da Lat. The bus was clean, although the sleeping berths were a bit small. The bus company was professional, and the price was 260k VND from Saigon to Da Lat. The travel time was exactly as scheduled. The driver was professional. The experience of booking through the Vexere app was also very good; when purchasing an additional ticket, a staff member on Zalo provided support within 10 minutes. It's definitely worth choosing Phuong Trang's service and booking through the Vexere app.

We had a good comfortable ride. The honking of the bus was a bit annoing because it was that loud but all in all a good experience

I booked a car and went for the first time, the car was clean and comfortable, had a TV charging port, very private curtains. The staff had a good attitude, talked nicely, and was super clean. The price was reasonable.

I found the ride very comfortable and the bus company was very good. I forgot my glasses on the bus when I returned. I hope the bus company will keep them for me and return them to me.

I was quite nervous when I read many comments saying the bus was late, but the bus arrived 10 minutes earlier, so it probably depends on the bus and fate. The vehicle is fully equipped with water, towels, cakes, blankets, and pillows. The bed is quite comfortable if sleeping for 1 person. Even though my lover and I are both 7-8 feet tall, quite thin, we still feel a bit tired lying down. I think this trip is ok, I still have to wait for the return trip. Regarding payment, I think I should choose online payment to get a discount, because I choose to pay when getting on the bus but in the end I still have to transfer money in advance to deposit a seat. Generally satisfied.

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

The bus leaves on time, the room has a bed so it feels very private. Sleep peacefully, the car runs very smoothly. The driver drove very calmly. The minus point is that when the bus driver arrives at the stops, he often doesn't announce it so the passengers don't know where to go (because the bus runs at night so the passengers sleep soundly).

The driver would make sure all of his customers are back into the bus before he takes off. As a foreigner not understanding much Vietnamese, it's a piece of mind that you won't be left behind when you go for your toilet/ meal break. Hảo bus' shuttle bus service is another bonus which can deliver you from the bus terminal to your accommodation for FREE! Saving you from having to wake up from the bus trip, still half dreaming and looking and bargaining for a taxi trip to your hotel.

Attentive staff