Going on holiday, the bus was 1 hour late for departure due to not being able to turn around in time. The bus company has notice and door-to-door delivery, so you can understand. The car is old (still fine) but has blankets (other car companies don't have them). Transfer ok, staff attitude is good (unlike HC bus station). Note that the seat position can change but it is usually a better position so I think it's ok.

The driver supports customers enthusiastically, very good, will support more 😘😘

Buses from Bau Bang - Ha Tien have good quality, drivers and bus assistants have enthusiastic service attitude

For me personally, everything is ok. The driver called back to report the time the car arrived at the pick-up point and after the trip, the bus company called over for customer service. If possible, there should be wifi for guests to use.

The bus company is very polite, the driver drives smoothly, the staff does not bother unnecessarily, customers can stay in that room wherever they book, they are not arbitrarily placed like other bus companies. A plus point for prestige is that there are many foreign visitors on the same trip to Nha Trang!