I went with a small child from check in to boarding the bus. The staff was very enthusiastic and friendly.

The car arrived on time, the driver and staff were enthusiastic. The car was cool, no smell, the ride was comfortable, there was a toilet and a phone charger. Very ok

At first I was scared reading the reviews but it was ok ((((= the driver was happy and friendly and carried my things carefully

Bus quite nice, but didnt have pillow, didnt get assigned seats, and was more than 1 hour late, but that didbt matter because of good driving, nice staff, and quiet atmosphere to sleep! Overall happy as i was able to sleep well!