SG-BMT 1. Safety: I am very satisfied with the quality of Tien Oanh's passenger cars. The car is well maintained, the driver is also very experienced and drives safely. 2. Amenities: provides full amenities such as comfortable seats, cool air conditioning, high-speed wifi and mobile phone charging port. 3. Time and accuracy: The bus departs on time and arrives at BMT on time as committed. 4. Price: I feel the price of the bus service is very reasonable and consistent with the quality and amenities provided. 5. Service attitude: Staff and drivers are very enthusiastic, thoughtful and respectful of customers. I feel very comfortable and satisfied with the services they provide. Their services fully met my needs and I will use their services in the future if I have the opportunity.

Very stable car service! I found the driver and bus assistant to be polite, enthusiastic, and did not bully customers or throw their belongings. Before the departure date, someone will call to confirm and inform you of any information that needs attention. The car runs smoothly and on time as expected, delivering to the homestay door. The room for 2 people is a bit tight, 1 person will be more comfortable, very private. The car comes with bird's nest water + Aqua mineral water + unscented wet towels, very delicate. Will choose the car again when I return to DL.

For me personally, everything is ok. The driver called back to report the time the car arrived at the pick-up point and after the trip, the bus company called over for customer service. If possible, there should be wifi for guests to use.

I was quite nervous when I read many comments saying the bus was late, but the bus arrived 10 minutes earlier, so it probably depends on the bus and fate. The vehicle is fully equipped with water, towels, cakes, blankets, and pillows. The bed is quite comfortable if sleeping for 1 person. Even though my lover and I are both 7-8 feet tall, quite thin, we still feel a bit tired lying down. I think this trip is ok, I still have to wait for the return trip. Regarding payment, I think I should choose online payment to get a discount, because I choose to pay when getting on the bus but in the end I still have to transfer money in advance to deposit a seat. Generally satisfied.

Positives - Great attitude by the conductor who was friendly in support. He asked if the seat was good and where we would like to be dropped in Dalat. - The bus was very clean, no dust no used tissues etc. - bathroom 🚽, yes 👍 clean yes 👍 - The length of the seat is comfortable for the journey duration, I’m 179cm so my foot was touching the end of the cabin but I could manage. - 2 pillows( 1 basic and 1 long one) that helped. Suggestions: - Blanket could have been longer😅, could only cover until waist.