At first, the car reported a surcharge and I was a bit worried, but then I was changed to a VIP car. The seats were very spacious and comfortable, and the service was quite good.

The garage has a very good and professional service attitude. I was quite surprised because the pillows and blankets were all wrapped in clean plastic before guests got on the bus. Will continue to support this company if given the opportunity

Honestly, I really appreciate the drivers. I'm not used to it yet in Hanoi. I keep changing drop-off locations but they're still okay.

In Vinh city, pick up by sleeper bus, then go to Bac Vinh to arrange passengers before leaving, so for passengers from Quan Hanh overpass going to Hanoi, there is no need to wait, so the trip is very smooth. From BigC Thanh Hoa to Hanoi, it only takes 2 hours. I went from Vinh city, so waiting for passengers at Bac Vinh station was quite impatient. Good service, reputable bed, funny and calm driver.

The bus company is friendly, enthusiastic, and leaves on time. Modern and clean facilities. However, we have to transfer twice so it takes a little more time.

In the afternoon, I got a bus ticket that ran very well. In the afternoon, when I booked tickets A1 and B1, the staff put me near the back of the bus even though I arrived very early. This part of the bus doesn't have curtains and I'm in the sun so I called the operator so I could change seats. When I arrived in Hanoi, I switched to another car from this company and enjoyed it very much. The car was newer, comfortable and clean. Driver and staff are also enthusiastic.