Customer service is quite good.

Normally, the Van Minh bus service is great. Today, however, it wasn't so good. My phone charger wasn't working, and the battery kept draining. I tried three different devices and they all had the same problem, so the issue must be with the power outlet, not the bus itself. The bus was running on time.

The car arrived on time, the driver and staff were enthusiastic. The car was cool, no smell, the ride was comfortable, there was a toilet and a phone charger. Very ok