First time booking a bus ticket online and even paying in advance but it didn't disappoint! Quy Thao bus station is the only bus (I've ever been on it) where the drivers talk politely and don't use profanity. This alone is a 5 star rating. The driver also drank Pepsi and was very cute, not smoking like other cars. Pick up and pay at the correct point. Be able to lie on the correct bed. Overall 10 points.

Very good service, the bus company picks up and drops off passengers at the correct address, first time riding without incurring additional Grab costs. Enthusiastic staff. Suggestion: The bus company needs to interact more with customers via App or Zalo or phone messages so that passengers can feel secure, especially those who book tickets via the App. Thank you very much, I'll book again next time

First time booking tickets on VEXERE and quite surprised when everything was arranged properly when boarding the bus. Everything was fine, right on time, right place, good driver and assistant, quite comfortable bed, filtered water available on the tray,... just a shame there was no place to charge the battery. But that's fine too!

First time riding Hai Luan bus, I went from Buon Ho to SG, the driver and bus assistant were lovely. The car doesn't smell like some cars I've driven in the past. It's arranged in the correct location and returned to the right place where the customer registered. I hope the garage is always reputable and enthusiastic to have more customers

Driving this car is very reassuring because it drives quite carefully, unlike some other cars, every time I open my eyes I feel like I'm flying. The assistant in the car is nice and friendly, but the bus company should clearly tell the customer how to get to the parking area. My family has 2 small children carrying bags under their arms, but I was turned around and walking to the parking lot, my feet were bleeding 🥲 I have 10 diapers left.

Waited a bit but the driver drove smoothly. Ok

The garage service is very good, new cars, clean rooms and blankets, there are transfers at both ends of Gia Lai and Saigon, convenient for passengers to travel, staff attitude is very enthusiastic and cute. At first, I was a bit hesitant to book a test drive because the reviews on Google for service were not good, but after experiencing it, I give the bus company 10 points! I have introduced acquaintances who often travel SG-GL to Hoang Thuy garage. I hope the garage will grow and improve its services! Next time I have the opportunity, I will continue to choose Hoang Thuy ❤ bus company

Xe Xe is very thoughtful, enthusiastic and friendly. 1. Pick up and drop off passengers on time 2. Drive safely and smoothly (don't lose traffic safety like other bus companies) 3. Always check all passengers and luggage every time you pick up and drop off passengers. 4. Especially in addition to bedding and other amenities, Hieu Khanh bus also has a pillow. 5. Most especially, passengers are also given a can of chilled bird's nest drink. Ok That's great, I will continue to book bus tickets for my next trips. Wishing the garage to develop in the future and its staff to always be happy and healthy!

Recently, I see that the bus company has clearly improved its service, no longer being grumpy or yelling at customers, and even giving gifts to customers. In general, I hope that in 2025 the bus company will continue to improve its service, then people will definitely travel more.

I booked a cheap ticket thanks to the bus company. I took the route from Duc Long bus station to Mien Dong bus station, everything was good. The new bus was clean, the seats were very good, I didn't have body aches like some other buses, I arrived in Saigon feeling fine. If you get off the bus along the way, pay attention and it will be fine.

The car runs quite well, the service attitude is ok.

review of a trip to experience the premium double room car service: + The car rides smoothly, cold towels and cakes are served. At first I thought it would be charged but when I asked the staff they said it was free, so I asked for 2 seats. Delicious + Professional staff and driver, use very good app, collect money with QR code to scan, no need to discuss + The fenders on the car are still very new, it seems like the car I drove was newly purchased, so there is still a plastic bag Yes, this bus company invested a lot + in general about the service, I rate it 9.6/10 - The car goes a little faster and it's ok, the transfer goes a little faster to help reduce detours and it's ok, everyone should choose and experience it. Try it out, no need to fly and waste money