Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

The Vexere.com website provides clear and user-friendly instructions, making ticket purchase quite easy. — Specifically, the Bao Ngoc bus service that took us from Saigon to Da Nang had a very professional, polite, and courteous staff; they clearly guided passengers when boarding. The place where Bao Ngoc stopped for dinner was spacious, airy, and clean. The dinner consisted of 6 main dishes and a bowl of soup for a table of 8 people; there was so much food we couldn't finish it, yet it only cost 50,000 VND per person. And when we arrived in Da Nang, even though our address wasn't updated on the website, the staff still helped us call a taxi and subsidized the fare. We are very grateful and would like to recommend Bao Ngoc bus company to everyone.

The bus conductors were cheerful and enthusiastic. I was late but the bus still waited for me and didn't leave like other buses. I will support the bus company on other occasions.

The car is clean, new, the staff is polite, departs on time, sits in the right place, and has ready-to-drink water. Only the lack of a toilet is great. The ticket price does not include food, so everyone can buy it and bring it to the stop to eat. Sometimes the stop has dishes you don't like or the price is a bit high! The rest of the garage is very good, so go.

I think the car rental company is great, so why do some people give it such a low rating? The car is clean and smells nice. I tried reclining the seat, and the floor underneath was clean. Both the driver and passenger were happy with the experience.