First time riding Hai Luan bus, I went from Buon Ho to SG, the driver and bus assistant were lovely. The car doesn't smell like some cars I've driven in the past. It's arranged in the correct location and returned to the right place where the customer registered. I hope the garage is always reputable and enthusiastic to have more customers

Driving this car is very reassuring because it drives quite carefully, unlike some other cars, every time I open my eyes I feel like I'm flying. The assistant in the car is nice and friendly, but the bus company should clearly tell the customer how to get to the parking area. My family has 2 small children carrying bags under their arms, but I was turned around and walking to the parking lot, my feet were bleeding 🥲 I have 10 diapers left.

The bed is wide and comfortable, the pillows and blankets are very clean and fragrant, you can sit in the right place as booked, good service attitude.

Although the Saigon - Da Lat route is newly operated by the bus company, both the outbound and return trips were satisfactory. The car is new, the interior is clean. The car runs and picks up and drops off passengers on time. The driver initially sounded harsh, but after talking to him, he was cute, enthusiastic, drove safely and carefully.