I was quite impressed by the quality of the service. The bus was clean, and the bed was spacious. Importantly, no one smoked on the bus, and the driver drove smoothly and safely and rarely used the horn.  We arrived one hour earlier than scheduled.

Our trip on the Kim Anh bus on 19th August was very comfortable. I was able to view the scenery because I had a window berth. My husband was comfortable but was in the middle row of berths so could not enjoy the scenery.

I see a lot of people complaining. But this is my personal experience, the car is thoughtful. Called customers on time, got on the bus at the right seat, in general, there was nothing wrong with it