be kind and punctual. The latest G8 bus was clean, well-charged, and comfortable. However, it was uncomfortable when I stretched my legs. On the way back to Hanoi, I took a slightly older car than the latest bus. The slope of the seat was also too convenient because I could stretch my legs freely. However, USB charging was not good. Cleanliness was not better than the latest bus. Both cars have distinct strengths and weaknesses. The bus company's work process was quick and kind. I want to praise all the staff who responded. I am very satisfied. It is a very good experience.

I was a bit hesitant booking the sleeper bus because I have heard many horror stories about them, however the ride was very pleasant. We bought the double bed and even though I am 195cm high, the journey was comfortable and I was able to sleep most of the time (although I couldn’t fully stretch my legs. I would need another 20-30cm for that). The bed was wide and the two of us could fit there quite nicely. There were two stops along the way to Sapa (cca every 2 hours) for bathroom and snacks. The bed was clean and the bus driver honked only occasionally. I really recommend this bus. And if you are taller like me, I recommend paying extra for the better bed.

I had a very comfortable and safe journey. This bus supports foreigners very enthusiastically. Me and my friend were very happy for the staff's help. Vietnamese people are very friendly, very nice.

Definately this bus company is the best! I highly recommend! If I knew it earlier I would been used only this company. Worth the price! They provide a bottler of water, be seated in the reserved seat position(because some company cannot, regardless you booked for a seat), some staff can speak Eng, clear announcement in Eng for about rest area like how long, how many times, what time on and on. So specious seat!you can actually book one seat for 2ppl. My partner and I stayed at one seat regardless we booked 2 seat separately.