Good experience. The staff was cheerful, polite and friendly. The arrival time was 1 hour later than expected because the car had to stop many times to load and unload goods and pick up passengers. Overall, I feel secure when using this bus company's service, and will support and recommend this bus company's service to my relatives.

The bus conductors were cheerful and enthusiastic. I was late but the bus still waited for me and didn't leave like other buses. I will support the bus company on other occasions.

I am very satisfied with the service policy of Phuong Anh bus company.

The bus company is very polite, the driver drives smoothly, the staff does not bother unnecessarily, customers can stay in that room wherever they book, they are not arbitrarily placed like other bus companies. A plus point for prestige is that there are many foreign visitors on the same trip to Nha Trang!

I have used this sleep bus twice for traveling from Nha Trang to Can Tho. Overall, it is one of the most comfortable sleeper bus options on this route. One important thing to mention is that there is no toilet on board, which can be uncomfortable on such a long overnight route. However, when there are regular stops, the trip can still be quite comfortable. My most recent trip (yesterday) was very good. Even though the bus was delayed by about one hour, the company informed me in advance, so it was not a problem for me. The bus was comfortable, with blankets and two pillows, and the drivers were polite and friendly. There were rest stops around 4:00 AM and 9:00 AM, which made the journey much more comfortable. At the final stop, they even provided toothbrushes, which was a nice touch. On my previous trip last week, there were no night stops until around 8:00 AM, which was quite uncomfortable. It seems that the schedule depends on the drivers, and I really hope the stops will be more consistent in the future. Overall, I am satisfied and will continue using this sleep bus company for my business trips, as it is still one of the most comfortable sleeper bus options on this route. I really hope that in the future the drivers will make regular stops as scheduled, especially since I am planning to take this route again next week.