The bus ran relatively on time, with a shuttle service at the Phuong Trang company office as per the booked ticket, transferring passengers to the specific address in Da Lat. The bus was clean, although the sleeping berths were a bit small. The bus company was professional, and the price was 260k VND from Saigon to Da Lat. The travel time was exactly as scheduled. The driver was professional. The experience of booking through the Vexere app was also very good; when purchasing an additional ticket, a staff member on Zalo provided support within 10 minutes. It's definitely worth choosing Phuong Trang's service and booking through the Vexere app.

Everything is fine. The bus is on time and on schedule. The staff is generally good, no questions. The bus is good, it can be much worse. By the way, this is the first bus, and even a three-row one, in which I was able to stretch out to my full height, and for my almost 2 meters this is not a trivial task, so a separate OK for this. We arrived in Ho Chi Minh an hour earlier than planned, also OK. In general, I don’t know what the users who are crying about “the worst experience in their lives” are unhappy with. My experience with the company is positive. They gave me a ticket, put me in a seat, left point A on time, arrived at point B on time. They weren’t rude, they smiled, I personally don’t need more. The service was provided in full. Thank you.

+ Overall, good service from Nha Trang to Mui Ne. + Modern, 97% clean bus. + USB charger. + Comfortable seat and aircon. - no wifi (network didn't work) - no toilet on bus (they make a stop halfway) They called me and told me the bus would depart 45 minutes early, and I should arrive earlier. I arrived 60 minutes early, and waited. There was no early departure. Bus ride was fine. Not sure why but they don't use the fast, new, modern expressway that serves this route, instead they drive on small slow roads. If they used the expressway and didn't stop for so long at the rest atop I think the travel time could be reduced by 40% or more.

This is my first time riding Kumho bus company. I feel 98% satisfied in many aspects, from price, facilities, service to time. Before booking the car, I read negative reviews left by customers. I wanted to see what it was really like so I tried it once. Maybe I'm lucky, I haven't encountered any bad things. However, the trip will be more complete if the driver is enthusiastic and responsible and does not talk too much on the phone or make noise during the first stretch of the road. I will continue to support the garage. Hope next time will be better. Sincere thanks to the garage.

The other day I randomly chose to go to Saigon and found it ok so today I booked a round trip. On the way back, I was deeply impressed with the driver and the bus conductor. The bus conductor always answered the elderly people on the bus with "yes yes", "yes thank you", and called the passengers with "yes are you out yet" very politely. When explaining to the passengers, he was gentle and gentle. The driver drove very smoothly. Before getting off the bus, I praised him. I used to get carsick but now the ride is smooth and I don't feel tired. He said he rarely brakes suddenly, if the passengers get carsick, it will be very tiring. I feel that they are very dedicated to their job and have positive energy even though the work is hard. Although they drive carefully, they drop off passengers on time. I will continue to support the bus company.