In the afternoon, I got a bus ticket that ran very well. In the afternoon, when I booked tickets A1 and B1, the staff put me near the back of the bus even though I arrived very early. This part of the bus doesn't have curtains and I'm in the sun so I called the operator so I could change seats. When I arrived in Hanoi, I switched to another car from this company and enjoyed it very much. The car was newer, comfortable and clean. Driver and staff are also enthusiastic.

I am very satisfied with Ngan Ha Garage. I appreciate the drivers who drove safely on the long route from Hanoi to Lai Chau and the bus staff who served passengers attentively. I will continue to use Ngan Ha Bus Station from Lai Chau to Noi Bai intersection on November 15, 2023.