To be honest, I was little bit scared after seeing mixed reviews here but it turned our pretty good. We went from Nha Trang to Hoi An, bus was there 20-30min earlier but staff informed us about it 30 minutes before it. The staff inside with the driver were really nice, they helped us with our bags and gave us free water and small snack. The cabin was clean with blanket and alright in space even for me (184 cm). Driving was okay without too much honking but dont expect any luxury sleep cause the road is bumpy and there are a lot of turns. There were quick 3-4 toilet stops and bus got in Hoi An around the promised time. I dont know if we got lucky and other people super unlucky or they expect something impossible but i would go again with them. 10/10

First of all, the bus runs very punctually, both the driver and the ticket sales staff are enthusiastic, etc. I see a lot of people saying that Thanh Lich's service is bad because it doesn't have drinking water and stops to load and deliver goods along the way. a lot, but personally, I think that with the price of 200k for an air-conditioned sleeper car, you shouldn't ask for more, and stopping along the way to load and deliver goods is a revenue problem for the bus company that I personally think I don't mind that, but people who suffer from seasickness will be extremely uncomfortable 😁. In the end, the last sentence is that I am very satisfied with Thanh Lich bus company - the service does not pamper people with seasickness. Where are you 😆

The bus ran relatively on time, with a shuttle service at the Phuong Trang company office as per the booked ticket, transferring passengers to the specific address in Da Lat. The bus was clean, although the sleeping berths were a bit small. The bus company was professional, and the price was 260k VND from Saigon to Da Lat. The travel time was exactly as scheduled. The driver was professional. The experience of booking through the Vexere app was also very good; when purchasing an additional ticket, a staff member on Zalo provided support within 10 minutes. It's definitely worth choosing Phuong Trang's service and booking through the Vexere app.

It can be a bumpy ride to Dalat (due to many road works going on) but nevertheless the trip is safe and we had no issues

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

The bus company is new so not many people know about it. If you need to go from Da Lat to Phan Thiet, you can refer to it. Everyone at the bus company is very nice, always smiling and talking, always asking about customers. I have experienced many routes and many bus companies, but the guys at the bus company gave me a very wow feeling. Especially on the way from Da Lat to Phan Thiet, the bus company stopped at a station with a very, very wow view. The road is being rebuilt so it's a bit scary and bumpy, but the driver is extremely strong, he doesn't drive around. The picture below is the guy giving out candy to everyone. It's very cool. If you have anything, please support the bus company.