When I booked a ticket through the vexere website, when I got on the bus, I was a bit worried that I didn't know if the bus company would update me that payment had been made because I didn't see the bus company contact me before the pick-up time. I had to call the driver myself to arrange a pick-up location. . When I got in the car, I informed that I had bought it through the vexere website, only then did the garage check it and it was OK. Thus, if the bus company contacts the customer in advance to confirm, it is best to avoid making the customer impatient and worried.

Good service from Da Nang to Kon Tum. Water, blanket and pillow are provided. You can recharge your electronics with usb plugs. There were some occasional stops for gasing up/picking up people so you could arrive a bit later than described. (Note: we understand and spoke a bit vietnamese)

The bus runs on time, but it takes a long time to park and pick up passengers on a detour that is a bit far. The car often brakes suddenly and returns quickly on time. I took the bus and got on the bus, but when I got to my destination, I was transferred to another bus. But no matter how enthusiastic you are, the blankets will be clean and fragrant so everything is ok. The car doesn't have a toilet, so unfortunately, when I booked the car, it said I would return it to the main store, but when I got back, I returned it to Aeon Long Bien, but it was close to my house, so it's okay.

We were a little worried about the trip because we read the reviews, but everything went great. The drivers changed throughout the trip and drove very carefully. The road was smooth, there was no shaking. We made enough stops to use the restroom and stopped for dinner. In general, the seats may be a little short for people taller than 180 cm, but that’s not a big deal. We enjoyed the trip.