I went with a small child from check in to boarding the bus. The staff was very enthusiastic and friendly.

I traveled with my wife from Saigon to Danang. Everything was fine. The bus was new and comfortable. The staff didn't speak English, so we had to use Google Translate. They showed us where toilets were and where to eat. The bus stopped 4 times within our 16-hour trip. We arrived 3 hours earlier than expected. Authentic experience :). The main problem was the company changed our pick up point. They were calling us a whole morning to inform about it but we couldn't understand Vietnamese. The manager in our hotel helped us.

This was the first time I drove a long distance but felt like a short one, the car drove as smooth as a Samsung and the seat was like a cool, air-conditioned bed. Initially, the car had a problem and the driver reported being late, but he handled it and came to pick us up as scheduled on the system. The driver, Van Si, was so funny and enthusiastic that despite the wind and rain, he transported us safely to our destination. 5⭐️ for driver Van Si and the garage. Next time, I hope to have the chance to meet you again.

When I booked a ticket through the vexere website, when I got on the bus, I was a bit worried that I didn't know if the bus company would update me that payment had been made because I didn't see the bus company contact me before the pick-up time. I had to call the driver myself to arrange a pick-up location. . When I got in the car, I informed that I had bought it through the vexere website, only then did the garage check it and it was OK. Thus, if the bus company contacts the customer in advance to confirm, it is best to avoid making the customer impatient and worried.

The car has wifi and Aquafina bottled water. Bedding and pillows are all new and clean. Enthusiastic and cheerful driver and assistant driver.