I went with a small child from check in to boarding the bus. The staff was very enthusiastic and friendly.

I chose HK Bus again after booking a bus to Sapa. The drivers were very friendly. The bus company supported a transfer when I suddenly requested. My friend forgot my things on the bus after being dropped off at the airport, I quickly called the driver and surprisingly the driver did not blame me and was willing to wait for me to get my things back. The driver's interface was quite confusing but extremely friendly. Thank you HK BUSLINES for making my trip more wonderful. I would like to thank the driver and the bus company. I will still choose HK BUSLINES for future trips.

The car runs on time, the service staff is enthusiastic and friendly, and returns at the right place

2024/6/22 ホイアン17:45→ダラット6:15 Tan Kim Chi Limousine giuong phong 24 cho (Cabin DOI)を利用しました（全24席トイレ無しタイプ） 総論:★★★★★ 非常に快適でめちゃくちゃオススメ！✨ 動くカプセルホテル！ 車内環境: ★★★★★ 2名利用可の個室タイプを1名で利用しました。 バスは新しく車内も新しくとても清潔な空間です。イメージとしてはカプセルホテルバスです。 バス内は芳香剤の甘い香りがします（苦手な方はミント系マスクなどで凌いでください） 個室を1名で利用したので幅100cmぐらいあるのでかなり余裕があります。 当方身長175cmですがほぼ足を伸ばした状態で横になれます。ヘッドレスト部は柔らかい空気入りで、個室あたり2個の枕が付いてきます。枕は厚みがあり柔らかいです。清潔で大きなブランケット（150cm×150cmぐらい）があるので寒い場合はそれを敷いたり掛けたり包まったり出来ます。 空調は冷房吹出口があり調整可能なのでほぼ個別空調です。室内は涼しく空調を調整すれば特段上着は不要です。 通路と個室を区切るカーテンが付いているのでカーテンを閉めれば完全な個室感覚です。 シートベルト完備ですので走行中も装着可能。 充電口もUSB-A/Cが足元と枕側についているのでケーブルだけあれば充電可能。 窓は開け閉め可能なシェードが付いています。 アメニティ: ★★★★★ 個室にはペットボトルホルダーがありペットボトルの水が2本と使い捨てタイプのお手拭きが設置されています。 （枕2個/大型ブランケット1枚/水2本/お手拭き2枚） 運転: ★★★★★ 運転は普通です。混雑地や蛇行道路ではブレーキや左右に大きく振られたりしますが、運転は丁寧だと思います。 運転手さんは英語が通じませんでしたが、翻訳アプリを使い丁寧に説明してくれとても親切でした。 行程: ★★★★ 17:45→18:10出発（到着が少々遅れたが問題なく出発） 21時頃から30分ご飯休憩 22時頃に20分程度停車したが子供の緊急トイレ対応？ 深夜2時頃に10分トイレ休憩 朝5時頃にダラット近郊に到着 到着20分前から大音量の車内音楽がかかる（起こすため） 6時にはダラットのバス停車地へ到着 下車後、待合いエリアで接続のホテルまでの送迎バスを30分くらい待ちます（タクシーの客引き運ちゃんがめちゃ声かけてきますが、バンタイプのシャトルバスが来るので待機してください。） 感想: 個人的には12時間乗ったような疲労感はなく、次回も長距離バスを利用したいと思える体験でした。 個室を2名利用している方もいましたが、少し窮屈そうでしたので、ゆったり乗りたい方は個室を1名利用することをオススメします。 席は上下段あり、下段から予約は埋まっている印象です。個人的には景色も見たいので上段をオススメします。足掛けもあるので女性の方でも登り降りはそこまで大変ではありません。（腕の力が衰えてる方や高齢の方は下段が良いかと思います。） リムジン長距離バスオススメです！

The car ran extremely smoothly. The service staff was very friendly and enthusiastic in assisting passengers whenever needed. Although the bed position was a bit wrong when I booked through VXR, I still accepted the change.

It's too high for me. Very fond of it. Thank you so much. We love you till the end of time. You are so excellent!

The bus runs on time, but it takes a long time to park and pick up passengers on a detour that is a bit far. The car often brakes suddenly and returns quickly on time. I took the bus and got on the bus, but when I got to my destination, I was transferred to another bus. But no matter how enthusiastic you are, the blankets will be clean and fragrant so everything is ok. The car doesn't have a toilet, so unfortunately, when I booked the car, it said I would return it to the main store, but when I got back, I returned it to Aeon Long Bien, but it was close to my house, so it's okay.

This was the first time I drove a long distance but felt like a short one, the car drove as smooth as a Samsung and the seat was like a cool, air-conditioned bed. Initially, the car had a problem and the driver reported being late, but he handled it and came to pick us up as scheduled on the system. The driver, Van Si, was so funny and enthusiastic that despite the wind and rain, he transported us safely to our destination. 5⭐️ for driver Van Si and the garage. Next time, I hope to have the chance to meet you again.

When I booked a ticket through the vexere website, when I got on the bus, I was a bit worried that I didn't know if the bus company would update me that payment had been made because I didn't see the bus company contact me before the pick-up time. I had to call the driver myself to arrange a pick-up location. . When I got in the car, I informed that I had bought it through the vexere website, only then did the garage check it and it was OK. Thus, if the bus company contacts the customer in advance to confirm, it is best to avoid making the customer impatient and worried.

The car is clean, there are curtains for each bed, the driver drives safely and politely, when I went there was no cramming of passengers, in general the experience was good, the one minus point was smoking in the car, but today's car was I travel a lot with young children, I hope the bus company learns from experience when reading this comment

I traveled with my wife from Saigon to Danang. Everything was fine. The bus was new and comfortable. The staff didn't speak English, so we had to use Google Translate. They showed us where toilets were and where to eat. The bus stopped 4 times within our 16-hour trip. We arrived 3 hours earlier than expected. Authentic experience :). The main problem was the company changed our pick up point. They were calling us a whole morning to inform about it but we couldn't understand Vietnamese. The manager in our hotel helped us.

The car runs smoothly and serves well. Will support next time

The car has wifi and Aquafina bottled water. Bedding and pillows are all new and clean. Enthusiastic and cheerful driver and assistant driver.

The garage is very good, the bed is big and spacious. Route number 1, on the Hanoi - Hue route, you should take this bus.

Taking this bus, I found the service to be good, the driver was safe, the car was quieter than other cars, the bus driver was very thoughtful and reminded me to go to bed early 🤣 10/10, the shuttle bus was also very enthusiastic, wait and carried our luggage for us, the driver also waited for me to finish going to the bathroom before leaving, not in a hurry to scold passengers like other cars, so let's go to mn, the cabin is also very spacious, people of 8 and 9 can sleep comfortably. It's not a PR but it's very good, because I've taken a different car than HN-DN, so that's how I see it

The driver was very punctual, had a good attitude, every time the seat was not as chosen, we sympathize with the bus company because there were elderly people so they slept in the upper bed, the driver drove safely.

First time riding a car but surprised by the quality. After I booked the car, someone called to confirm and told me when to be at the boarding location. When I got on the bus, the guys and bus assistants said the seat I booked was on the 2nd floor (because I booked it wrong), but my wife still let me sleep on the 1st floor. While sleeping at night, the guy woke up in a panic and I dropped the phone. phone on the floor, right in the middle of the aisle, huhu. That guy reminded me to keep my phone inside, I'm so lucky. In general, the staff's attitude and personality are very good, the car is good, there are curtains on both sides, a TV screen, wet towels, mineral water. I got in the car, took off my makeup, took care of my skin, and slept well. Especially the bed is extremely long, I'm 1m61 tall but still has a lot of room, no uncomfortable bending of the legs like other cars, overall very satisfied, really like it. I booked a ticket and saw that it was a special price to celebrate the opening, so it was very cheap, and convenient, I didn't have to travel as much as flying, just get in the car and sleep until morning to get home. hehe Thank you vexere.com and Sam Huong bus company. (I'm not seeding :v)

The car runs quite well, the staff is friendly

We were a little worried about the trip because we read the reviews, but everything went great. The drivers changed throughout the trip and drove very carefully. The road was smooth, there was no shaking. We made enough stops to use the restroom and stopped for dinner. In general, the seats may be a little short for people taller than 180 cm, but that’s not a big deal. We enjoyed the trip.