An interesting experience: - The bus was on time - The bed was comfortable. 200k was okay. - There was air conditioning and blankets. - I liked the driver and the conductor. I was assigned my favorite seat and was able to change my points quickly. The customer support was enthusiastic and cheerful. - The driver played music while driving, making me nostalgic for Saigon in the 2000s. - The bus stop was clean and beautiful. I got to see the sea elephants. - The shuttle bus was on time. The bus was spacious, comfortable, and cool. - The waiting room at the bus station was spacious, airy, clean, with drinking water, charging sockets, and a restroom. - I liked the bus station's working style: fast, neat, concise, complete, and methodical. It suits my backpacking style.

It's been more than 7 years since I last took Futa. The new Kim Long 34-seat fleet is better, not as stuffy as the Futa 34-seat bus in 2018. The bus runs smoothly, I slept all the way to my destination. No need to print a ticket. Just give the QR code to the attendant to scan and get on the bus. The bus runs on time. The transfer in HCM is quite convenient (luckily there is a transfer point right in front of my house in HCM). There is a slight minus point that the slippers for passengers to change into when getting off the bus are quite dirty, the bus company should clean it to look better.