The sleeper bus to BMT was comfortable, more space than what I experienced before, bottle of water a blanket and a pillow included. AC was set to a good temperature. We left on time and arrived 30mins earlier than expected. Driver was great compared to other ones in Vietnam! Not too much honking, no loud music or other noises and driving felt safe so it was easy to sleep. I'm glad I booked through Vexere and had the bus gps location and plate number because I had to search around the bus station to find it which is a Da Lat bus station problem (not all buses are up on the information board), not the company.

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

I booked my bus ticket through the app. The bus conductor called to confirm the pick-up point the day before. An hour before the trip, they called again to confirm the pick-up point. The Vexere app accurately updated the conductor's phone number, license plate number, and bus location. Dinner cost 50k VND per person. The seats were comfortable, and there was water and plenty of power outlets for both USB and Type-C cables.

The bus company is enthusiastic in supporting, the service staff is friendly, attentive and thoughtful. Will support more 🥰

First time riding Tu An bus, felt very ok. The driver drove smoothly, not noisy. The bus assistant spoke softly, helping passengers wholeheartedly. The only thing is that he broke my suitcase huhu. Because of the bus company's enthusiastic attitude, it still deserves a 10/10 rating.