We booked tickets without paying for the Nha Trang-Da Nang journey (which is very convenient if you don't have a foreign card to pay with). We arrived at the bus station (the departure point was indicated on the ticket), and they printed our tickets for us at the ticket counter. We also decided to buy tickets for the return journey directly at the counter, as the price was the same in the app. We first took a minibus to the meeting point, and then transferred to the sleep bus itself. I recommend bringing a warm sweater or a thin jacket/vest, as it was occasionally chilly, and the blankets were old, but they were available. USB ports for charging your phone worked, and there was toilet paper and toilet paper. Everything was quite clean. We traveled back from Da Nang (Da Nang bus station, Terminal B2, Exit 8) on a different type of bus with three rows of reclining seats. It's less spacious, but still quite comfortable and much better than an 8-10 hour ride sitting down. We also stopped near Nha Trang and were then taken to the station by a small bus. They also transport packages during the trip, and there may be stops. I recommend this company and book VIP seats.

I'm impressed by the politeness of the staff that other bus companies don't have. Picking up at Highway 13 and not taking a shuttle bus is something I really like

Everything was okay, the bus conductor on my trip was very enthusiastic. I have a few suggestions for improvement: 1. Expand the number of pick-up and drop-off points. 2. Check that all passengers are on board before departure. 3. When passengers get off at stops, the conductor could speak loudly (during the day) and gently remind passengers at night (as passengers might be asleep and it would be better to avoid disturbing others). My experience was great! But I only traveled during the day! I hope the bus company continues to improve!

Great experience. The bus station is near home, convenient to go & return. The bus departs on time, the driver is polite, helps arrange luggage, the bus staff works professionally, takes good care of customers, supports luggage from the bus to the customer. The bus arrives at the bus station to pick up & drop off customers at the exact location booked. Before the driver arrives to pick up the customer, he calls to remind in advance 👍👍👍👍 The limousine is clean and polite with clean blankets, drinks, snacks, towels. Worth the money. Will use it again next time & recommend it to family members. Using this bus saves time & less tiredness. The minus point is that the engine is a little noisy, but other bus companies have louder engines. This is okay. The driver drives very carefully & safely. No weaving, No fighting for the road, No reckless overtaking, less bumpy. No nervousness & fear like when using Phuong Trang bus. We are very happy to give the car 5***** 👍👍👍👍