My first time riding this bus was a bit scary, like some of the negative reviews I read on Vexere, but it was fine. The bus was clean, departed 8 minutes earlier than scheduled, and arrived an hour early. My impressions: + The ride was smooth + The driver and conductor were both friendly and lovely. I didn't interact with them much, but that's my personal feeling + The dinner food was varied, the seasoning was subjective, I didn't find it very good, but it wasn't terrible either. I took the Quang Ngai - An Suong trip, and the bus stopped only 3 times (including dinner) for passengers to use the restroom. The nice thing is that when we were near the dinner stop, there was an announcement over the loudspeaker. The loudspeaker said it would stop for 30 minutes, but it only stopped for about 25 minutes, probably because all the passengers had already boarded. In short, my first time riding this bus and I will definitely ride again if I have the chance.

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

This garage impressed me the most with the driver and the bus assistant. From calling to boarding the car, everyone was very attentive and proactively called me for instructions, with a friendly and gentle voice. Lying in the car is also quite comfortable, with blankets and mattresses full of mineral water. My bus was filled with mostly older people, so when I breathed in, I felt a bit of an old person's smell. When I got off the bus, my drop-off point was originally planned to be Nga 3 Soi (Nha Trang) and I took a Grab, but the bus stopped. He guided me down here, no ghost dared to take me (because this is the area of the underground motorbike taxi force, people playing candy cane...) And so I was taken down to Nga 3 city, a bright place. safer. A Car Trip learns many new stories. Thank you garage for your help

I went Hoi An > Saigon. I was cautious after reading the reviews, but it worked out okay! They have a premium bus, but the service and employees are definitely not premium. But they're very effective and competent. They have an actual office in Hoi An, which is nice. A nice shuttle took us ftom the office to the highway where we met the bus. We stopped for dinner at a cheap, good enough spot at 8:30pm. They must have sped through the night because we reached the northern part of Saigon at 6:45am (at their carwash facility?), where they loaded us on a very janky shuttle bus to transfer to the Tinh Binh office closer to downtown (not enough seats, so some people sat on plastic chairs in the cargo hold). We reached there at 7:30am -- much earlier than the 11am arrival time on the ticket. I'm 178cm and the seat was extremely comfortable; I ended up sleeping straight from 11pm until we arrived to Saigon. But three negatives: - Second shuttle bus was blatantly unsafe (see pic) - My seat was stuck in recline / couldn't sit up - Daytime driver played rock music on a high volume. Thankfully he turned off the rear speakers when asked, but be careful getting front seats. Overall I would take them again as long as it is a budget price.

Yes, the ride experience was great, 10 points for customer service, on time. Thank you and I will continue to book tickets next time.

Good experience. The staff was cheerful, polite and friendly. The arrival time was 1 hour later than expected because the car had to stop many times to load and unload goods and pick up passengers. Overall, I feel secure when using this bus company's service, and will support and recommend this bus company's service to my relatives.

10 points for food, restrooms and service attitude of Thuan Tam bus company. Especially the drivers and assistants of 76B 00934 serve enthusiastically, handle situations quickly and warmly with customers when encountering unfortunate problems. I booked a car at 6:00, unfortunately I couldn't park my motorbike, I had to drive around for 15 minutes to park my car, the drivers were willing to find a parking space to wait and give dedicated instructions 10 points for the service 😚😚😚

The driver and the conductor were very enthusiastic and dedicated. I got on the wrong bus (same company, same route). The driver and conductor of both buses were very helpful. The ticket price was cheap but the quality was very good, the ticket included a dinner. The bus departed 45 minutes later than on the app, but due to the storm, it rained very heavily, which is understandable. 99/10

Mình tình cờ biết đến xe này tai ben xe phia nam sau khi từ chối đi xe quen vì không giữ đúng ghế mình đã đặt từ 3 ngày trước(mình say xe với có bé nên cần ghế trước, dưới). Thật ấn tượng vù nhân viên tư vấn, gửi thông tin zalo rõ ràng, chuyên nghiệp. Đi đúng giờ, xe mới toanh, sạch sẽ thơm tho, buồng rộng, đẹp, ghế có chế độ matxa bên cạnh các chức năng thông thường như nâng, hạ xuống phần đầu, chân, ổ sạc pin, ... thích view ngắm cảnh cực chill, các anh tài và lơ cũng cực dễ thương, tâm lý. 10 điểm không nhưng. Mình sẽ lưu lại để giới thiệu người nhà, bạn bè đi xe này. ưng hết sức. Giờ thấy may mắn vì cảm ơn xe kia để mình bít đến xe này

It is very difficult for foreigners to understand the location of the bus terminal and where the buses come from. I arrived an hour before the bus departed, but after walking for over an hour they finally called me and found me. The service was normal, but anyway I slept better than in a hotel because I was so comfortable. It would be nice if the horns were less loud. But I enjoyed it so I give it full marks. Thank you very much.

I traveled with my wife from Saigon to Danang. Everything was fine. The bus was new and comfortable. The staff didn't speak English, so we had to use Google Translate. They showed us where toilets were and where to eat. The bus stopped 4 times within our 16-hour trip. We arrived 3 hours earlier than expected. Authentic experience :). The main problem was the company changed our pick up point. They were calling us a whole morning to inform about it but we couldn't understand Vietnamese. The manager in our hotel helped us.