. Attentive service from start to finish: The shuttle bus picked up passengers on time, even earlier than expected, making me feel secure about not being late. This professionalism and punctuality is a big plus in my eyes, especially for long-distance trips that require careful preparation. 2. Impressive transfer station: The bus company's transfer station is a highlight that cannot be ignored. The space is extremely modern, clean and carefully cared for - worthy of the word "luxury". In addition to the spacious waiting area, the bus company also serves a free buffet of cakes and drinks for passengers while waiting to board the bus - a small detail but showing concern for the customer experience.

It is very difficult for foreigners to understand the location of the bus terminal and where the buses come from. I arrived an hour before the bus departed, but after walking for over an hour they finally called me and found me. The service was normal, but anyway I slept better than in a hotel because I was so comfortable. It would be nice if the horns were less loud. But I enjoyed it so I give it full marks. Thank you very much.

The driver from Quy Nhon to Nha Trang scheduled 17:30 is awesome! He’s so kind and professional. He wasn’t late he came at Pick-up point(is not the office, just pick-up there. Don’t be afraid the google address as I uploaded a picture is correct just wait your driver until the pick-up time. (Because I was afraid I got a wrong place and asked Vietnamese on the cafe to call the driver to confirm whether the location I was is correct or not. Even, twice… Hahahaaa)

79-05527 Thank you so much to the bus driver. I'm a Korean who doesn't know anything, but I kept asking on Google Maps "Are you sure you're going here?" and asking strange questions like "Can you take me to our hotel?" But the driver took care of everything. Originally, I arrived at 2:30 a.m., and I was informed at that time, but the driver told me to sleep more, waited at the gas station, and even picked me up at the hotel by limousine bus in the morning. I looked so stupid that I think the driver helped me. If the driver wasn't there, I'm still thinking about that story because it must have been dangerous.. Thank you so much.. Thank you so much to the 79-05527 bus driver. I'm a Korean who doesn't know anything, but the driver solved everything even though I kept asking on Google Maps, "Are you going here?" and asking weird questions, “Are you taking us to our hotel?” Originally, I arrived at 2:30 am, but I didn't get off at that time, but the driver told me to sleep more and waited at the gas station, and even picked up the hotel with a limousine bus in the morning. .I think the driver helped me because I looked so stupid.. I'm still thinking about it that it would have been dangerous without the driver.. Thank you from the bottom of my heart.. 79-05527 Cảm ơn tài xế xe buýt rất nhiều. If you don't know how to do it, let's see how it works Google Maps, "B What's wrong with you?" What is wrong with you?” It's 2:30 and I'm talking about it. ạn bằng xe buýt Limousine. Toi nghĩ tài xế đã giúp tôi vì trông tôi quá ngu ngốc. Tôi vẫn đang nghĩ về nó rằng sẽ rất nguy hiểm nếu không có tài xế... Cảm ơn các bạn rất nhiều.

We took a day time sleeper bus with HM Happycar from Hoi An to Phong Nha. I received a WhatsApp message from the organizer to ensure we found the bus ok before departing. The bus was extremely clean and in great condition. The little bed capsules were private and lay totally flat, or you could put them into a partially reclined position. I am 5'4" and could lay completely stretched out, my friend is 5'9" and could do the same with flexed feet. There was a USB port, lights and air vents. The driving felt very safe and there were two drivers who traded off which helped us feel safe as well. We stopped 3 times for toilet breaks. After getting dropped off and going about our day, we realized we forgot air buds on the bus. I messaged them via WhatsApp and they responded immediately that they would ask their cleaning staff. They found them and organised a nearby hostel for them to be dropped off at for us to pick up at our convenience. Very impressed overall, would book with them again.

Overall, good. They called back and told us in English where they would pick us up. The bus was clean and well-maintained, the driver took us 2 hours early, even though we stopped for something to eat. The trip was comfortable.

⭐ 4.5/5 Thanks to the Vexere app, I had a pretty good trip with HK Buslines. The bus was luxurious with a private cabin for each passenger, and the staff were friendly and attentive. Vexere’s hotline worked efficiently and showed responsibility toward customers. Cons: -0.5 star because the booking process on the app is too quick, making it easy to select the wrong step and impossible to go back, which could result in service cancellation. -0.5 star because drop-off is only at the company’s representative office, not at my home :) Pros: The bus departed and arrived on time. Pick-up was exactly at the registered location. Professional and helpful staff. Overall, I rate 4.5 stars for both the Vexere app and HK Buslines. I hope the app and the company will continue to improve to provide even more convenience for passengers. Best (Nhờ có app Vexere mà mình được trải nghiệm chuyến đi bằng ô tô của HK Buslines khá ổn. Xe sang trọng, mỗi người một cabin riêng, nhân viên phục vụ nhiệt tình. Hotline của Vexere làm việc hiệu quả, có trách nhiệm với khách hàng. Điểm trừ: -0.5 sao vì thời gian thao tác trên app quá nhanh, dễ chọn nhầm bước và không thể quay lại chỉnh, dẫn tới nguy cơ bị hủy dịch vụ. -0.5 sao vì khi trả khách, hãng chỉ trả tại văn phòng đại diện chứ không trả tại nhà riêng. Điểm cộng: Xe xuất bến và đến nơi đúng giờ. Đón khách tại đúng địa điểm đã đăng ký. Nhân viên chuyên nghiệp, nhiệt tình. Tổng thể, mình đánh giá 4.5 sao cho cả app Vexere và HK Busline. Hy vọng app và hãng sẽ ngày càng phát triển để mang lại trải nghiệm thuận tiện hơn nữa cho hành khách. Trân trọng)

Everything is fine. The bus is on time and on schedule. The staff is generally good, no questions. The bus is good, it can be much worse. By the way, this is the first bus, and even a three-row one, in which I was able to stretch out to my full height, and for my almost 2 meters this is not a trivial task, so a separate OK for this. We arrived in Ho Chi Minh an hour earlier than planned, also OK. In general, I don’t know what the users who are crying about “the worst experience in their lives” are unhappy with. My experience with the company is positive. They gave me a ticket, put me in a seat, left point A on time, arrived at point B on time. They weren’t rude, they smiled, I personally don’t need more. The service was provided in full. Thank you.

We went by bus at 19:30 Danang - Nha Trang. The blue illuminated bus looks like a spaceship of the future. Super comfortable! If possible, take the top bunks, and in the middle of the cabin (at least the second row from the drivers, because they can smoke and chat the whole trip) and at least the second row from the toilet (it may smell). We had a clean, comfortable toilet, modern leather seats, and blankets. The driver drove moderately, did not honk excessively at night and did not brake sharply. We slept well) at 4:30 we arrived at the station near Nha Trang. There everyone was asked to get out, given their things and put into a Sprinter, which went to the center of Nha Trang. Due to the fact that this nuance with the transfer was not agreed upon in advance, it naturally raised many questions from passengers. But the drivers don't speak English. They only show you with gestures where to go)) And they literally forcefully transfer you into the sprinter so that you don’t get lost)